Flagstar Bank is the largest publicly held savings bank in the Midwest and one of the top 10 largest savings banks in the United States. Flagstar has been one of Metropolitan Detroit's "101 Best and Brightest Companies to Work For," a recognition achieved seven years in a row.


Flagstar Bank encourages a dynamic work environment that welcomes fresh ideas, values diversity and fosters creativity. We empower people to take the initiative in serving our customers and provide training and development to help them advance in their careers. Encouraged by an open door policy, employees of all levels interact with each other, exchanging ideas and growing personally and professionally. Because our culture is entrepreneurial, change is frequent, challenges abound and innovation is constant. We are committed to being an employer of choice and cultivating an environment that thrives on mutual respect, fairness and equal opportunity.


Flagstar Bank, headquartered in Troy, Michigan, is a community bank with banking centers in Michigan, Indiana and Georgia. We offer mortgage lending and related services nationwide. Flagstar Bank is a great place to grow, to learn and to succeed.

Job Summary:

Flagstar Bank is seeking a sales oriented, dynamic individual to join our retail banking team as retail lending professional.  This individual will be responsible for all aspects of mortgage lending for banking centers in a specified retail banking area. Responsible for identifying, selecting and training certified lenders, the retail lending professional provides coaching and support to ensure goals are achieved. 

Responsibilities:

 

• Builds relationships internally and externally at all organizational levels.
• Develops business plans, increases market share and generates company profits.
• Develops business through both internal and external sales efforts.
• Leads, mentors and develops selected team members to meet organizational and departmental goals.
• Makes decisions using the bank’s mortgage guidelines, policies and procedures.
• Plays an integral role in assisting team members with goal achievement.
• Produces weekly reports to show management production.
• Provides guidance to ensure completion of daily tasks.
• Provides exceptional customer service.
• Works closely with the regional sales manager to identify, train and coach certified lenders.
• Writes and conducts performance reviews.
• Uses database information for marketing purposes.
• Additional responsibilities as assigned by management.

 

 

• High school diploma or GED required.
• A minimum of 3 years mortgage sales management experience preferred.
• Mortgage origination experience with an emphasis on self sourced business.
• Demonstrated knowledge of the mortgage industry, mortgage products, real estate transactions and loan structuring.
• Demonstrated ability to hire, motivate and manage sales staff.
• Strong analytical and problem resolution skills.
• Excellent verbal and written communication skills.
• Exceptional customer service skills and sales ability.
• Strong team building and sales coaching skills.
• Ability to display a high level of confidentiality.
• Ability to work under minimal supervision is required.
• Competently utilize computer software – MS Word, MS Excel, Windows, databases, email and the Internet are an integral part of day to day activity.
• Ability to be flexible with work hours, 7:30-7:30 PM Monday – Friday, 8:30-4 PM Saturday and 12-4 PM Sunday; may be required to work overtime based on business need.

Flagstar Bank is an Equal Opportunity Employer