Job Snapshot
Location:
214 Expo Circle
Suite 7
West Monroe, LA 71292
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Base Pay:
$9.00 - $11.00 /Hour
Industry:
Credit - Loan - Collections
Job Type:
Admin - Clerical
Experience:
Not Specified
Contact Information
Ref ID:
Client Service Rep
Description
Job Description
Coast Professional, Inc. an expanding national student loan recovery firm, has an opening in our West Monroe, Louisiana location for a Client Service Support Representative to assist with our campus based collection business. We are seeking a self-motivated, outgoing individual who is comfortagble working in a fast paced enviornment. The ideal candidate is dependable, has a stable job history, proficient computer skills, Microsoft Excel and Word at an intermediate level, is very organized with good written and oral communication skills, and has excellent typing and data entry skills. Accuracy is a must.
Job Duties
- Assisting clients with our website
- Entering/processing new business
- Monitoring servicers for payments, new business and LVC information
- Generating reports, client statements, and progress reports
- Setting up clients with web access
- Taking client calls and following up on client requests
- Answering multi-lined phone
- Clerical duties
- Other duites as requested
Requirements
Knowledge, Skills, And Abilities
- Working knowledge of modern office procedures, methods, and computer equipment
- Working knowledge of personal computer and software applications
- Microsoft Excel and Word at an intermediate level
- Excellent communication skills
- Principles and practices of customer service
- Good organizational skill and attention to detail
- Ability to comply with rules, regulations, laws and methods as related to debt collection
- Word independently in the absence of immediate supervision
- Ability to handle and resolve recurring problems
Minimum Qualifications
- GED or high school diploma
- 1 year office experience preferred
Coast Offers
- Competitive salaries
-
Paid holidays
- Health and Dental Insurance Available
- Opportunity for advancement
- 40 hour work week
- Set schedules
Coast Professional, Inc. is an Equal Opportunity Employer
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