Admissions Coordinator

• Answers inquiry calls efficiently and courteously.
• Answers any questions callers may have that are of a non-clinical nature; appropriately transfer calls if clinical issues arise.
• Appropriately completes inquiry call forms.
• Coordinates and schedules prospective patient screenings.
• Coordinates and processes all admissions to the facility.
• Responsible for obtaining demographic and financial information during inquiry calls.
• Forwards financial coverage information to billing unit; verifying insurance information as necessary.
• Maintains the Inquiry Call Disposition Log and follows up accordingly.
• Responsible for mailing program literature when requested.
• Works collaboratively with the Admissions Office Clinical Supervisor and Admissions Office Manager, providing update information; re: inquiry calls throughout the month.
• Ensures the clinical and financial screening criteria have been met prior to admission.
• Obtains necessary consents, identifications and financial documents needed to admit patient into the program.
• Able to recognize and assist in crisis situations and provide interventions based on training and experience.
• Provides community awareness education and in services on behalf of facility as assigned

The Watershed welcomes recovering individuals to apply!  Recovering individuals must have a minimum of 1 full year of abstinence from drugs/alcohol to eligible for employment.