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Company Overview 

Global Workforce Management Solutions

It started off with a simple idea: there had to be an easier way to record employee time transactions. And then one innovation led to another and that idea grew into something we now call workforce management. What does that really mean? Plainly put, we help organizations across a variety of industries manage their most valuable, and expensive, strategic asset — their workforce.

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Training Specialist III - Healthcare or Retail    Apply for this job now!
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Job Description 

Location:   Remote but the travel will be in the Pacifice, West, Southwest U.S.
 
The Field Training Specialist will perform in-house training on products for customers and regional personnel, and, provide formal training using courseware developed or approved by corporate course development for delivery to customers and service personnel.

Principal Responsibilities:
Identify and work with the corporate training team to develop new course materials to meet field requirements.
Partner with sales organization to ensure understanding of training product offerings and to promote sales of education.
Provide product training to employees as required and approved by Management.
Tailor formal courseware as required to meet customer specifications as approved by management.
Function as primary contact for all training related activities, materials, and correspondence for the region.
Keep current on new products, industry trends, and customers training needs.
Achieve and maintain certification in specific courses as directed by management.
Solicit course evaluations and develop skills to improved teaching and training methods.
Assist management with determining specific product training plans for the field service.
Provide after hour availability as required to meet business requirements.
 


Job Requirements 

Position Requirements:
Minimum of 4-6 years as a trainer in a similar environment
Experience with:
- Nurse or clinical worker scheduling systems for hospitals or long-term care facilities is required, including creating and adjusting staffing plans, creating, evaluating, and posting future schedules, managing schedule change requests, adjusting the schedule based upon requirements, and evaluating the schedule based upon schedule rule compliance, employee availability, skills, and preferences
- OR
- Retail scheduling systems, including preparing for volume and labor forecasts, reviewing and editing forecasts, managing employee availability, preferences, and requests for time-off, evaluating and maintaining schedules, and analyzing budget, forecast, and actual data in order to improve productivity and reduce costs.
Experience with employee scheduling for other industries is a plus.
Demonstrated proficiency in training delivery and support of various software applications in multiple environments . Excellent written and verbal presentation skills
Experience in communicating technical and project information in a business context
Strong customer relations, time management, and organizational skills
Ability and willingness to travel up to 90%

Education Requirements:
Bachelors Degree in a Business or Healthcare discipline preferred
 

 

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