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Customer Service Advisor

BBA Remanufacturing

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Job Snapshot

Location:

Taunton, MA 02780 ( map it!

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Base Pay:

$14.00 - $16.00 /Hour

Employee Type:

Full-Time

Industry:

Automotive - Motor Vehicles - Parts

Manages Others:

Job Type:

Automotive
Customer Service

Education:

2 Year Degree

Experience:

At least 2 year(s)

Post Date:

10/28/2009

Description

Customer Service Advisor

About Us

BBA is a worldwide leader in electronic automotive remanufacturing. We provide a quality alternative to expensive new parts. All of our products are covered by a two year warranty.

Summary - Customer Service Advisor

Are you in the top 5 percentile of your industry? Are you prepared to take some tests to prove it? BBA are a fast growing automotive remanufacturing company. We have facilities in the UK, EUROPE, USA and INDIA. However, we still have a very startup mentality and we need all new staff to be able to proactively drive the company forward. Passengers NEED NOT APPLY. .

Responsibilities - Customer Service Advisor :

In order to maintain our high level of growth in the USA, we require a Customer Service Advisor to join our busy 6 person team.
You will need to explain our repair procedure and other options available to customers.
You will be invoicing for jobs and giving updates on customer items.
You will also need to answer email queries.
You will be liaising with the workshop for progress on repairs and stock availability.
You will be responsible for meeting targets and promoting first class customer service.
You will explore new product opportunities and liaise directly with customers to achieve this.

Requirements

Customer Service Advisor

Requirements - Customer Service Advisor :

You will have strong customer service skills and be able to complement the team by thinking on your feet and doing what it takes to get the job done.
Knowledge of car models and makes would be useful.
Computer skills are essential.
You must have a minimum of 2 years experience in the relevant skill areas.
An Associate’s degree is essential.
You must be a very hands on action oriented individual with a desire to see things through from beginning to end.
We need colleagues with can do attitude and out of the box thinking.

Salary

$14.00-$16.00/hr.

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