DirectBuy is an international company that enables its members to avoid traditional markup and purchase an unprecedented selection of quality merchandise at unparalleled prices at our exclusive members-only showrooms.


The primary job of the Service Specialist is to provide customer support services to members of DirectBuy.

Other responsibilities include:

• Maintain computer-based order-related messages
• Contact members with information regarding their purchase orders
• Resolve any purchase order challenges that occur prior to delivery
• Process payment

• Excellent customer service, communication, and interpersonal skills
• Outstanding organizational, time management, problem solving and computer skills
• Ability to work independently
• Ability to work a flexible schedule, including nights and weekends
• Professional attire and attitude

Keywords: retail, sales, customer service, management