Job Snapshot
Location:
Laurel, MD 20707
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Industry:
Banking - Financial Services
Consumer Products
Job Type:
Accounting
Banking
Customer Service
Experience:
At least 3 year(s)
Contact Information
Ref ID:
Sr. Branch Specialist
Description
SENIOR BRANCH SPECIALIST
An outstanding opportunity exists to join Tower Federal Credit Union as a Senior Branch Specialist. With over $2 billion in assets, Tower is the largest federal credit union in Maryland. Because Tower has a strong service-oriented organizational culture, it values the contributions of its Branch Administration Team. Tower has a strong commitment to staff development and offers a flexible work schedule.
Under the direction of the Branch Operations Supervisor, the Senior Branch Specialist will travel and provide support to Tower’s branches, Member Service Center, and Business Development site visits. The Sr. Specialist is sufficiently cross trained and able to act as the interim Teller Supervisor, Branch Manager or Assistant Branch Manger in their absence. For all locations the Sr. Specialist must be aware and follow every branch or departments security procedures. Ensures quality control within the Branch and Member Service Center to be in compliance with Tower’s policies and procedures as well as State and Federal regulations. Provides for the physical security and operations of the Branch and Member Service Center to safeguard the assets and member accounts at Tower. This position requires the Member Service Reps to possess a broad scope of knowledge about products, services, regulations and the overall functions and procedures of the operational departments within Tower Federal Credit Union. This position is responsible for providing consumer loan and savings services to Tower’s members. The Sr. Specialist will also provide testing and knowledge support to both Information Services and Research & Development.
Requirements
The candidate must have a Bachelors plus 3 years relevant customer service/sales experience or 5 years directly related experience with a minimum of 3 years as a Member Service Representative. The successful candidate must also be willing and able to obtain a security clearance. The salary for this position will start in the $40-$46K range.
Tower offers a comprehensive compensation and benefits package, including tuition reimbursement and generous leave benefits. Please send resume or application to:
Tower Federal Credit Union
Attn: Human Resources
7901 Sandy Spring Road
Laurel, Maryland, 20707-3589
Fax: 301-483-9441
[Click Here to Email Your Resumé]
EOE/AA
For more information on Tower see: www. towerfcu.org
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