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Company Overview 

Founded in 1981, FrankCrum serves employers, employees, brokers and job applicants through a family of solutions based on integrity, innovation, professionalism and the highest quality customer service.

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Customer Service Manager    Apply for this job now!
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Job Description 

Customer Service Manager

Our Customer, an innovative power-alarm solutions provider assisting retailers in securing product displays while providing each customer with an enhanced shopping experience. Their electronic security systems provide shoplifting protection while putting fully functional display items into the hands of potential buyers. They were the first in the loss prevention industry to provide both security and power to display items through its patented power-alarm system.

This position would entail being able to run a call center and supervise all customer service representatives in a call center work environment.

 

Job Requirements:

*   Must be able to multi-task in a fast paced environment

*   Have a personable, positive attitude at all times, even when under pressure

*   Must be able to set up a call center

*   Must have a minimum of 3-5 years management experience in a call center work environment

*   Must be professional



Pay Rate: $40K - $50K  D.O.E.

Hours: 8:30am - 5:30pm Monday - Friday Overtime required when needed.

This is a permanent career opportunity.  Please submit your resume.
 


Job Requirements 

  • Must have Intermediate - Advanced proficiency in MS Word and Excel

  • Must be very personable and able to multi-task in a fast paced work environment

  • Must have 3-5 years Management experience in a Call Center Work Environment

 

 

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