Customer Service Reps (Authorizers)

Home Buyers Warranty, the leader in the home warranty industry, is seeking SEVERAL experienced Authorizers in a high paced call center environment. These positions reside in Denver,Colorado.

Examples of just some of the day-to-day duties include:

•Analyzes and makes coverage determinations regarding warranty obligations and coverage. Must be able to read and understand a warranty contract and determine obligation.

 •Defuses complicated situations to alleviate customer complaints while providing quality customer service.

•Evaluates technical diagnosis from the contractor.

•Informs homeowners and contractors about coverage determinations.

•Completes purchase orders accurately.

•Investigates diagnoses, resolves and authorizes payment of warranty claims.

The qualified candidate will have a High School Diploma and excellent customer service skills. Previous call center experience is required. HVAC knowledge is a plus.

Qualified candidates must be able to attend 2 weeks of PAID training (Mon - Fri 8am to 5pm). After training, all shifts will include either working a Saturday or Sunday. All shifts are 40 hours per week, but part time evenings and weekends are open for discussion. We're seeking shifts from 5am to 9pm.

We offer a competitive salary and a full benefits package.

Please include salary requirements along with a salary history when applying.

LOCAL CANDIDATES ONLY. NO THIRD PARTY SOLICITATIONS.