Ferman prides itself on having state-of-art facilities for our customers and employees.

Ferman Service Department in the early fifties.

Ferman offers 15 new car brands, as well as used cars.
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Company Overview

The Ferman company has always strived to deliver the very finest sales and service. From its founding in 1895, treating each customer just as we would want to be treated has been the only rule, the Golden Rule, that has guided our company.

Today, Ferman has 15 brands at 18 locations on the west coast of Florida including those in Tampa, Brandon, Tarpon Springs, Palm Harbor, Lutz, New Port Richey and Plant City. We proudly represent the following brands; Acura, BMW, Buell, Buick, Chevrolet, Chrysler, Dodge, GMC, Harley-Davidson, Jeep, Mazda, MINI, Nissan, Pontiac, and Volvo.

Over 1,100 dedicated employees work at the Ferman family of dealerships. Ferman Motor Car Company pledges to continue its century-plus tradition of providing quality products and excellent service. It's a claim no other automobile dealer in Florida can make.

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Job Description

 

 

Job Description

 

Automobile and Truck Service Advisor

 

Responsibilities of a Service Advisor at Ferman include, but are not limited to:

  • Greeting customers, scheduling service appointments and receiving vehicle information.
  • Listening to requests of the service desired and clearly explaining information on the repair order.
  • Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
  • Estimating the cost and time needed to do the repair, taking into account the customer’s schedule.
  • Handling customer complaints and maintaining high customer satisfaction standards.
  • Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.

 

 

Our Company:

 

The Ferman Motor Car Company, located in Tampa and West Central Florida, is growing rapidly and looking for motivated individuals to join our group.  Team spirit has ensured Ferman being a consistent leader in Florida’s automotive retail Industry since 1895.

 

We are looking for career-minded team members who exhibit a positive attitude, have a strong desire to earn money and display a willingness to learn.  Your buzz words should be “Attitude, Energy and Enthusiasm”.



Job Requirements

  • Previous Experience Needed
  • Strong Communication Skills
  • Excellent Customer Service Skills
  • General Knowledge of Vehicle Mechanical Operations

 

We Offer:

  • Paid Vacation
  • Generous Pay Plan
  • Medical and Dental Benefits
  • 401K
  • Great Work Environment

 

Ferman Automotive is an Equal Opportunity Employer and a Drug Free Workplace

 

If interested in joining our team, please APPLY ONLINE NOW!

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