• Meet and greet customers.

• Answer the phones.

• Set up appointments.

• Make service recommendations and go over the maintenance

schedule with the customer.

• Write up service requests for the customer.

• Communicate between the technician and customer the problems

with the vehicles.

• Present the facts/needs of the car to the customer.

• Obtain parts from suppliers.

• Follow – up on repair with the technician and keep customer

informed.

• Cash out customers and balance all monies coming into the

shop.

• Complete all appropriate paperwork.

• Keep a clean and organized repair shop for our customers and

fellow employees.

• Deliver superior customer service at all times that is

consistent with AAA Carolinas commitment to provide members and

customers with value, safety and total peace of mind in all

things Automotive, Travel and Insurance.

High School diploma or equivalent

Proven sales ability

Knowledge of automotive and/or truck systems and technical resources

Exceptional customer service skills

Good verbal and written communication skills

Advanced typing skills

Solve problems in an efficient and effective manner

Car Care applicants must pass drug screen, criminal background check and Motor Vehicle Report

 

Candidate must deliver superior customer service at all times that is consistent with AAA Carolinas commitment to provide members and customers with value, safety and total peace of mind in all things Automotive, Travel and Insurance.