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Westgate Resorts has evolved into the third-largest timeshare
company in the world with net sales growing at an average of 20% annually
over the last decade, far exceeding the industry average. Approximately
7,000 villas are being developed by Westgate Resorts in Central Florida
alone. The United States is the leader in vacation ownership with more than
1,200 resorts, which represent over two million owners.
Company Website
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| Company: |
Westgate Resorts
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Job Type: |
Management
Accounting
General Business
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| Location: |
 US-TN-Knoxville
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Req'd Education: |
High School
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| Base Pay: |
$30,000 - $35,000 /Year
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Req'd Experience: |
At least 4 year(s)
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| Other Pay: |
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Req'd Travel: |
None
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| Employee Type: |
Full-Time
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Relocation Covered: |
No
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| Manages Others: |
No
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Industry: |
Hospitality
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| Reference ID: |
TM Collections Knox
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Responsible for all aspects of collection efforts on deliquent accounts ensuring compliance, training, motivating and development of employees to performance expectations.
Evaluate employees, handle customer escalation issues, monitor calls ensuring proper customer service and collection methods reporting to management, conduct monthly team meetings, assist management in dialer campaigns and strategies. Reports and scheduling staff.
Portfolio data management experience preferred, Inbound/Outbound phone dialer systems.
Experience developing/implementing dialer strategies. Must be goal driven and have demonstrated ability to meet or exceed required goals and objectives. Proficient in MS Office Suite, Word, PowerPoint, Access and Excel. Must have analytical skills, highly organized, attention to detail, strong management skills, excellent oral and written communication. Strong leadership, ability to work closely with others and team oriented. Flexible working nights, weekends and holidays.
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