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Job Description

 

IT Senior Manager – Bilingual Japanese  $$

International Art Gallery is seeking an IT Sr. Manager to join their team.

  

Responsibilities include:

*Network and Website Administration, Telephony – Supervise IT manager and lead the situation in managing corporate network activities and website maintenance. Responsible for all server-related problems being resolved promptly and efficiently.

Responsible in all e-mail accounts, setting up desktop/laptops, and updating company phone lists and e-mail addresses. Responsible in routing for seating assignments and

responsible in telephone changes and accuracy of updated phone list.

*Internal Infrastructure Management – Supervise IT manager in monitoring, analyzing, and give suggestion in finding ways to improve existing systems. Responsible in planning, developing, and implementing new systems throughout the company.

*Help Desk – Supervise and suggest better way of company Help Desk operation and resolves escalated issues promptly. Supervise and lead IT manager for the technical training programs and provides additional support when necessary.

*Internal Systems – Responsible for IT team in managing system backups, archiving, and disaster recovery and provides expert support when necessary. Works closely with related department to implement internal infrastructure systems. Responsible in creating and maintaining databases as needed.

*Asset Management – Supervise, Lead, Responsible for all IT-related purchasing and budget usage, departmental budget usage, and inventory; works with Accounting Dept to develop budgets. Responsible and lead in deciding which software and hardware products and other equipment are most suited for use within company’s infrastructure.

*New Hire Administration (IT) – Responsible as a supervisor and lead the situation in creating network and email accounts, setting up laptops/desktops, and updating company phone lists and email address books.

*Termination Administration (IT) – Responsible as a supervisor and lead the situation in terminating the account including deactivating terminated/resigned employee’s password and network access, set up e-mail auto transfer, collecting laptops/desktops and cellular phones from terminating/resigning employees, updating company phone lists and e-mail address books.

*Image Quality - Responsible in monitoring the qualities of stored images. Proofread image captions, monitor quality of archived images, and provide assistance to employees with regard to digital images as necessary.

 



Job Requirements

 

*At least 7 years of combined experience in various Information Technology fields such as Network Administration, Helpdesk(trouble shooting) and management of Helpdesk members, Database Development, Digital Imaging, Web Publishing, Image Reading, and/or working with visual software.

*Must have proficiency in Digital Photography, good knowledge in the database FileMaker Pro, and working knowledge in general office equipment such as phones, fax, copier, personal computer, typewriter, scanner, ten-key calculator, Software includes Windows & Mac operating system, Adobe software and MS Office.

*Must have Bachelor’s degree (B.A.) from four-year college or university in a relevant field; or equivalent combination of education and related experience.

 

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