Member Service Associate (part-time)

Build a Career with Us!

Who We Are

With over a billion dollars in total assets, Baxter Credit Union (BCU) is one of the nation's top 100 credit unions. BCU is a leader and innovator in the lending and financial resources industry. Serving more than 140,000 members, BCU prides itself on world class service, innovative technology, and providing long-lasting value to its members. Recently named to the Companies That Care honor roll, BCU is known for our commitment to employee success.  Discover the BCU Advantage when you join us in North Cove as a:

Member Service Associate (part-time)

What We Need

Position Overview

To perform all member service related functions on a timely and accurate basis.  To effectively cross-sell credit union products and services, and understand the importance of providing mutually beneficial financial solutions to all our members.

Position Responsibilities

1.    Interview members/prospective members to identify, solicit and fulfill their present and future financial and lending needs. 

2.    Conduct member or guest-member financial transactions and basic service inquiries. 

3.    Build and develop favorable member relations/relationships.

4.    Comply with internal and external regulations and procedures.

5.    Responsible for the achievement of individual sales and service goals.

6.    Additional duties as needed.

Position Requirements

• High School Diploma or equivalent.

• Experience in Financial Institution, cash handling, and/or retail sales is preferred. 

• Excellent verbal and written communication skills.

• Must be detail oriented and possess excellent organizational skills.

• Ability to consistently represent one’s self, and the credit union, in a positive and professional manner.

• Ability to multi-task, and to work well under pressure.

• Ability to work well in a team environment.

• Basic Windows PC and  products and services knowledge.

What We Offer

Employees at BCU experience a flexible, aggressive, and educational work environment where employees are provided with both the internal support and educational tools they need to succeed professionally and personally.  Our culture continues to be one of managing exciting growth with strong teamwork and dedication.

Our commitment to world-class service, and to your success, includes a comprehensive training program, an aggressive compensation plan, superior benefits, a dental plan, life insurance, a company-matched 401(k), vacation and sick benefits, and a level of continuing support that is unique in our industry.

How To Apply

Please visit www.bcu.org and click on “careers" located at the top of the page.  To submit your resume for this opportunity click on title of the position.  Click “search openings" and enter job code: 40228BR in the keyword field to apply for the position.