Focus on Exceptional Customer Experience

• Greet each customer as they approach the kiosk and provide prompt, courteous, friendly service and thank every guest at the close of every transaction.
• Interact with customers, make product recommendations, and suggestively sell promotional items.
• Supervise sale’s associate to ensure each customer receives friendly service upon each visit to the kiosk.
• Resolve customer concerns in a timely and effective manner and report to store management if necessary.

Partner Supervision

• Perform as Manager on Duty and delegate tasks to ensure timely completion of opening and/or closing checklists.
• Coach sale associate to achieve desired performance and service and sales results.
• Make recommendations to store management about needed corrective action for partners.

Store Operations

• Master all daily store tasks and train new sales associate on performing these tasks as requested by store management.
• Deliver a high level of operational excellence in all areas including kiosk appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety and security of people and assets while adhering to applicable federal, state, and local laws governing store operations.