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Job Overview
 Job Title: Customer Care Professional
 Company: Ultimate Staffing Services
 Location: map it!US-CO-Englewood
 Employee Type: Full-Time
 Job Type: Admin - Clerical
 Manages Others: No
 Education: High School
 Base Pay: $11.00 /Hour
 Other Pay: 
 Contact: Not Available
 Phone: Not Available
 Email: Send Email Now

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Job Description

The Customer Care Professional will be responsible for answering incoming calls for one or more products or services.

 

The Customer Care Professional will be assisting customers with sensitive information pertaining to transactions, payments, and invoices.

 

Due to the sensitivity of the information, the Customer Care Professional will be expected to protect the privacy and confidentiality of all data that is transmitted with each call.

 

The Customer Care Professional will also be responsible for providing excellent customer service to each and every caller as well as consistently achieving quality-scoring goals and service levels.


Job Requirements

*Must have call center experience
*Answer incoming calls accurately, efficiently, and within service levels.
*Listen and respond appropriately to customer inquiries.
*Collect data and enter into appropriate fields.
*Required to answer in-bound customer service calls in support of established
departmental standards as determined by product agreements.
*Due to nature of position, excellent attendance is critical to the success of
supporting our products, and overall business.
*Due to nature of business, sustained accuracy is critical to success.

*10 Key, Typing, Word 2003, and Excel 2003 scores

 

 

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About Us
Ultimate Staffing Services
Experienced, but too busy for a thorough job hunt?, or
Just starting your career and you can’t get your foot in the door?

Ultimate Staffing is the company you want to contact to connect with businesses that trust us to recruit the best and brightest for them.
Yes, the companies we work with pay us to find you, because we have a reputation for finding the best, which means you do not pay for our service and support.
Yes, partnering with us means we can help locate a position within your desired salary range and at a company with the work environment you seek.
Yes, you can continue your own job search while we send you to interviews with our clients.
And yes, if you’d like a flexible schedule and variety, we also place General Office and Administrative professionals on short-term assignments to fill in for maternity and sick leave. These temporary assignments can help get experience on your resume or allow you to work on-and-off when you choose.
Ultimate Staffing Services is a full service, privately-held staffing company that some of the most prestigious companies in the nation work with in order to recruit and hire the very best office professionals. We invite you to read about our commitment to making life better for the people we serve by visiting our website at www.ultimatestaffing.com.
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