Customer Care Specialist, Nurse Liaison RN or LVN
About SunBridge Healthcare Corp.
At SunBridge Healthcare Corporation and its affiliated companies, we strongly believe that employees are the company. That's why we practice a culture of caring in which providing quality services to our patients and residents is our bottom line-and why we operate together as a team to promote a positive work environment for all of our staff on a daily basis.
Our mission is to provide quality, cost-effective healthcare services with skill, compassion and respect. To put this mission into practice, we believe in taking ownership and accountability for all that we do. Furthermore, we cultivate the drive toward excellence by trying to surpass all expectations.
Job Description
Celebrate Caring at River City Care and Rehabilitation Center, an affiliated center of SunBridge Healthcare and a leader in long term and rehabilitative healthcare. We are currently seeking a Customer Care Specialist, RN or LVN, for our center located in Decatur, AL.
This position markets our center and it's programs (short-term rehab and long-term care). Developing business opportunities through completing pre-admission screens at area hopsitals and networking in the medical community.
The Customer Care Specialist (RN or very experienced LVN) is the key driver for census. Our ideal candidate will have hospital screening experience, exceptional communication skills and marketing experience in the skilled nursing/long term care industry. Organizational and time management skills are a must.
The primary responsibility is conducting comprehensive screens of prospective patients, keeping facilities capabilities in mind, and working with appropriate facility staff to facilitate the admission.
Job Requirements
- Alabama licensed nurse (RN or LVN) preferred.
- Must have marketing or sales experience in healthcare, skilled nursing facility and/or long term care industry .
- Computer skills to complete marketing reports and database entry.
- Self-driven with business development goals and outcomes.
- Excellent communication, time management and organizational skills.
- Local travel required.
Founded in 1989, SunBridge and its affiliates provide short-term rehabilitation, long-term residential care and specialized healthcare services in more than 200 centers across the United States. While we are looking for individuals who are dedicated healthcare professionals, we also realize that you need – and deserve – quality benefits for yourself and your family. That’s why SunBridge offers a diverse range so that you can choose the benefits most applicable for you. Select from among the following:
· Medical, dental, and vision insurance;
· Life insurance for you and your dependents;
· Long and short-term disability;
· 401(k);
· Paid leave and holidays;
· Healthcare and dependent care flexible spending accounts;
· Employee assistance program;
· Travel assistance;
· MetLaw Hyatt legal service and
· MetLife additional voluntary benefits.
Equal Opportunity Employer / Drug-Free Workplace