TITLE: BSN QUALITY MANAGEMENT SUPERVISOR
DEPARTMENT: Quality/Risk Management
REPORTS TO: Quality Manager
JOB SUMMARY:
*Responsible for quality improvement, quality assurance and risk management duties to maintain and improve patient care and services.
*Work with assigned departments and project teams to maintain quality patient care and assure regulatory compliance.
*Analyze, interpret and report data to the appropriate departments and hospital committees.
ACCOUNTABILITIES AND CRITICAL RESPONSIBILITIES:
*Collaborate in development/implementation of Quality plans, programs and annual reports.
*Monitor/evaluate patient care activities to identify trends for improvement.
*Support and participate in departmental, facility and system committees and project teams, including leading/facilitating hospital-wide CQI Teams.
*Proactively iIdentify issues related to quality of care; make appropriate referrals, ensuring review, investigation and follow-through.
*Lead and direct key processes (quality, regulatory and risk management functions: Quality Reviews, State Reportables, Sentinel Events, Root Cause Analysis, Peer Review, JCAHO and other accreditation, Risk Management, PRO Quality Projects and issues).
*Effective and efficient computer skills to include spreadsheet, word, and graphics to support assigned initiatives and hospital wide CQI Teams.
*Demonstrates statistical thinking (knowledge/use of simple statistics, process variation and data analysis to provide data analysis for CQI Teams and quality initiaitves.
*Report trends, measures and outcomes to leadership and internal quality groups.
*Meets performance expectations for Customer Service, Teamwork, Resource Utilization, and Staff and Self Development.