Insurance Sales Agent (302509-773)

Westwood Insurance Agency is a wholly owned subsidiary of ZC Sterling Corporation. For over 50 years, Westwood Insurance Agency has been there for individuals and families, finding the right insurance to meet their needs. We also take pride in the fact that we are a growing entrepreneurial company with many opportunities for growth & development for those individuals who are driven to succeed.

ZC Sterling Corporation is a leading provider of specialty insurance and technology-enabled solutions for the mortgage and homebuilder industries. The company provides hazard insurance tracking and outsourcing services, voluntary homeowners insurance, customized real estate tax services and customer care solutions for lenders, mortgage servicing organizations and homebuilders nationwide. ZC Sterling is headquartered in Atlanta with operations in California, Florida, Iowa, Nebraska, New Mexico, North Carolina and Texas

Position Summary:

Under the direction of the National Sales Manager, this position is responsible for accurately placing coverage based on a wide range of products designed to fit the individual clients' risk exposure using their own independent judgment.

Duties and Responsibilities:

• To solicit and sell homeowner's, dwelling, fire, earthquake, flood, condo, renters, wind storm and umbrella policies to new mortgage loan borrowers, builder clients, existing portfolio accounts and referral customers; via direct mail, telephone, fax, and telemarketing efforts.
• Evaluate property risk to accurately quote and recommend insurance coverage based on property location, company underwriting guidelines, and evaluating previous loss experience and credit scores.
• To actively probe customers for coverage needs to upgrade and cross-sell additional products.
• Organize and prioritize work process based on order of importance to meet department requirements and performance expectations.
• To ensure a positive customer experience the Home Advantage Agent must be familiar with all aspects of our Call Quality Standards: Customer Care, Insurance Knowledge and Service.
• Return voice mails by end of business day, maintain voice mail logs daily.
• Identify target source leads for outbound call follow-up through the use of various builder and lender inventory, closing, and title reports.
• Establish and maintain relationships with lead sources and settlement service providers.

• Outgoing, customer service focused, and friendly personality
• Excellent verbal & written communication skills
• Good computer skills experienced with Windows based programs
• Attention to detail and the ability to priorities work assignments
• Dependable, self-motivated and able to take action with minimal direction

• Associate's Degree or High School diploma with an equivalent combination of education and experience as a minimum requirement; also must have a current California Property & Casualty Agent License.
• This position requires two years' increasingly complex job experience in Homeowners Insurance.
• Knowledge of Property & Casualty insurance products for multiple states and carriers
• Experience with Department of Insurance state specific solicitation and selling regulations

  
  ZC Sterling is an equal opportunity employer. It is the policy of ZC Sterling that all employees and applicants for employment will be treated in all respects on the basis of their merit and qualifications and without regard to their race, color, national origin, age, disability, sexual orientation, religion, gender, military status, marital status or ancestry.