Retail Manager

Description Live the LUSH Life!

LUSH is an international retailer of fresh handmade cosmetics that is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, environmental activism, and a fun & funky store atmosphere. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well a giving back to organizations that can make a difference through our Charity Pot Program. At Lush, the qualities that we look for in our employees are just as important as the ingredients we source for our products -  If you’re ambitious, enthusiastic, motivated, have a passion for excellent customer service, thrive in a team environment, want to have fun at work, and believe that cosmetic products should be effective yet easy on the environment, then a position in a LUSH store might be right for you.

Shop Manager

 

As a LUSH Shop Manager, you are an active leader on the sales floor, a beacon of inspiration to your staff, and a powerful influence in your community. You know how to break down your sales goals, maintain your inventory, build your traffic, and motivate your team. Motivated and ambitious, dedicated and driven, the Lush Shop Manager has a strong sense of responsibility for the success of the store and open accountability to their team. Proactive and passionate, fluid and flexible your highest dream is to drive high sales in your store, train a happy staff, and live the LUSH culture to the fullest.

 

Qualifications and Expectations

 

what you bring

• Desire to interact constantly with LUSH visitors and LUSH product
• Affinity for customer service, product knowledge and business strategies
• A strong sense of responsibility for the success of the store and your team
• Exceptional communication, organization and time management skills
• Natural power to improve and effect LUSH business

 

what you do:

• Show up to every shift on time, energized and ready to inspire your staff to sell
• Responsible for exceeding budgeted sales goals
• Recruit, hire and develop a strong team; listen to their ideas; motivate, coach and follow up with them daily
• Active and responsible about controlling costs, increasing sales and implementing initiatives from Head Office
• Drive traffic in your store through participation in out of shop events and in-store parties
• Create a fun work environment everyday by keeping the store beautiful, the sales high, your team inspired, and your customers satisfied!

 

what you are:

• The owner of the successes and failures of your business, an entrepreneur
• Outgoing, courteous, genuine and approachable in all human interactions
• Self-confident, mature and have a positive attitude in every situation
• Open, flexible, and available to store needs
• Have a talent for leading and inspiring a team and building their confidence in themselves and each other
• A multi-tasking Guru extraordinaire- proactive, quick on your feet, and smart as a whip
• Experienced in running a fast-paced business, and building business outside your store walls
• Passionate about LUSH’s ethical edge: no animal testing, minimal packaging, creative buying, fresh and handmade!

Please visit http://www.lushusa.com/shop/careers/ to apply directly for this job.

This position is being filled by the LUSH Talent Resource Team please do not contact the shop or other area shops with regards to this posting! Thanks!

Requirements Retail Management Experience.