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Customer Service Associate III

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Job Snapshot
Location:
Linthicum Heights, MD 21090 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Healthcare - Health Services
Manages Others:
No
Job Type:
Customer Service
Education:
High School
Experience:
Not Specified
Travel:
Negligible
Post Date:
10/30/2009
Contact Information
Contact:
Tonia Grissen
Fax:
410-689-3842     instantly fax your resume >>
Description The American Urological Association is the premier association for the advancement of urologic patient care. We are actively recruiting an experienced Customer Service Associate III.

Serves as point person for incoming calls from customers using both customer service and data entry skills. Facilitates group registration process, troubleshoots customer service calls, and provides administrative assistance to Customer Service Manager and other customer service associates with group registration.
Requirements The successful candidate will preferably have an Associates degree or some college. Candidate will have three to five years administrative/customer service experience. Data entry experience required (8,000 alphanumeric keystrokes/hr) Accurate typing (45-50 wpm). Some filing experience preferred. Must have experience working independently (self starter) or in a team atmosphere. Must also have proficient skill level of Microsoft Office Suite including Word and Excel. Willingness and availability to travel to Annual Meeting.   Hours worked are Monday - Friday from 9:30 a.m. - 6:00 p.m.

AUA offers a rich total compensation package including competitive salary, medical dental and prescription plans, two defined contribution retirement plans, flexible work schedules, an on-site fitness center and many more exciting benefits.

Make a decision to join our outstanding team at the American Urological Association - fax a resume and cover letter indicating salary requirements to Tonia Grissen, Human Resources Specialist, 410-689-3842, or by email to [Click Here to Email Your Resumé]
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