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Shift Supervisor/Team Leader- Airport Retail

Job Snapshot
Location:
Islip, NY 11779
Employee Type:
Full-Time
Industry:
Retail
Merchandising
Hospitality
Manages Others:
Yes
Job Type:
Retail
Customer Service
Management
Education:
High School
Experience:
At least 1 year(s)
Travel:
None
Post Date:
11/3/2009
Contact Information
Contact:
Al Morganelli
Ref ID:
ISP - TL
Description

The Paradies Shops is seeking a high-energy professional with experience in retail operations to assist the Management team in overseeing the gift shops at the Islip International Airport.

Essential Duties:

  • Ensure optimum customer service through the effective communication of policies and procedures to all associates.
  • Promotes and manages a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of all staff.
  • Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing the daily record of transactions for corporate, or performs work of associates as needed.
  • Ensures compliance of employees with established security, sales and record-keeping procedures and practices.
  • Resolves customer's issues and inquiries. 
  • Develop and train existing staff on new programs and company initiatives.
  • Communicate and support company policies & procedures to maintain high associate morale and motivation, and create an atmosphere of teamwork.
  • Assist in the development of sales, shortage, expense and profit goals.
  • Maintain merchandise presentation and housekeeping standards in all selling areas in accordance with company policies.
  • Review store operations functions regularly to ensure maximum efficiency. 
  • Implement organizational policies and goals.
  • Requirements A minimum of one year sales experience as a retail associate or team leader in either a department store or specialty/gift store with a full understanding of First Class Customer Service.
     
    About The Paradies Shops
    Established in 1960, The Paradies Shops is an Atlanta-based family-owned business operating over 500 stores in 63 airports across the United States and Canada. The company has been recognized by World Airport Revenue News, the airport industry’s leading publication, as the “Best Airport Retailer” for twelve consecutive years. With extensive experience in operating both local and national brands, including CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, and Harley Davidson, The Paradies Shops maintains a substantial presence operating in more airports than any other retail concessionaire.
    For additional information, please visit - http://www.theparadiesshops.com/.

    Benefits Include:

  • Vacation after 90 days of employment
  • Personal Days Off after one year of employment
  • Health insurance after 90 days of employment. Insurance includes health, dental, vision, prescription, life, accidental death and dismemberment, short and long-term disability and employee assistance program. 
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