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This clear focus, instinctive knowledge and business understanding has resulted in s·com working with some of the world’s most prestigious companies, providing first class people outplacement and consultancy recruitment solutions.
As a recruitment and business partner for both private and public sector companies, s·com has developed a network of engineering and technical professionals across the globe with offices in the US, UK, Germany, Switzerland and representation in the Middle East. This global reach offers candidates opportunities that match their aspirations and exact requirements, whilst clients gain access to professionals who will make a difference to their business. Ranging from SMEs to blue chip multinationals, s·com has forged strong alliances with proven global delivery of peerless, cost effective recruitment and consultancy solutions.
Not only does s·com invest in partnerships and alliances, but also in utilising the latest technology to support the business, thus ensuring that the balance of personal business relationships and technology is maintained for the benefit of all.
Teams of dedicated consultants, all with first hand experience of working within each industry sector, ensures efficient solutions and value are continually delivered. This instinctive understanding of client and candidate requirements is the foundation of the company’s success and has seen s·com develop into the recruitment consultancy of choice for many global businesses.
Clients trust s·com to deliver results and candidates trust s·com to deliver the best opportunities across the aviation, defence, engineering, government, technology and telecomms sectors. s·com managed services division delivers the same level of expertise for organisations seeking global, high volume recruitment solutions to resource for large projects.
An effective recruitment strategy needs a trusted recruitment partner. s·com is that recruitment partner. In a recent survey, 96% of s.com clients would recommend s.com to another business. In an ever-changing business landscape, such a recommendation from clients whose businesses have benefited from working with s.com is sound business practice.
Learn More about s·com
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- Proactive monitoring of the health and status of the production network elements to include, but not limited to, wireless base stations and terminal units, wireless back haul, wire line transport, routers, managed switches, Linux based servers, and facilities monitoring
- Good Understanding of IP networking, and troubleshooting
- Create, log troubleshooting notes, and close network trouble tickets
- Maintain outage notifications logs and follow documented escalation procedures where appropriate
- Assist field personnel in the troubleshooting and resolution of issues
- Support commissioning and acceptance of new network elements
- Resolution of escalated customer trouble tickets
- Provide support to distributed customer care workforce
- Assist or lead in the management of special projects such as configuration audits, market acceptance, and learn to assist with tier 2 and 3 troubleshooting.
- Would like 2+ years of previous NOC experience
- Experience with VOIP
- MUST be comfortable working a commandline as well as GUI environment
- Ability to work day, evening, or night shifts and holidays as required
- Flexible with the ability to handle stressful situations
- High motivation to get the job done and remove barriers
- Demonstrated troubleshooting skills particularly in the area of telecommunications and data networks. For example troubleshooting at the circuit level (DS1, DS3)
- Would like Previous experience with wireless systems
- Excellent customer interactions skills
- Knowledge of home networking environments
- Knowledge on the configuration of windows based PCs
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