LUXURY AUTOMOTIVE SALES

Sales Consultant 

The Fields Auto Group succeeds in large part because our sales professionals create and maintain strong, long-term relationships with Fields owners. If you are a self-motivated professional with a proven ability to generate customer loyalty, are genuinely excited being the customer’s first point of contact -and accept nothing less than being part of a top-performing team-an Infiniti sales career may be for you.

Primary responsibilities include but are not limited to:

• Achieve unit sales targets for new and/or pre-owned cars and related products and services from retail and/or wholesale clients.
  
• Demonstrate in-depth knowledge and enthusiasm for the vehicles, accessories, and services of the dealership.
  
• Assume full responsibility for the entire sales process, including:
  
  
  
  
  
  

  Getting to know the client via an in-depth interview.

  
  

  Accommodating the client’s product preference via presentation and demonstration.

  
  

  Finding the right Infiniti for the client.

  Preparing the client for ownership with a smooth and thorough delivery that accommodates all of the client’s expectations.

  Establishing a sustained consultative relationship with each client.

• Close sales effectively, being profit-minded, and understanding new and used car financing and insurance.
• Follow up with prospects, utilizing various methods of communication.
• Develop new business and leads and increase client base through focused personal marketing efforts that may include, but are not limited to, direct mail, networking affiliations and telemarketing.
• Make effective deliveries by following all sale details, inspecting every car sold, introducing clients to the Service Manager, and making a personalized delivery of the car.
• Maintain comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons.
• Demonstrate a detailed understanding of Infiniti vehicle supply status from production to delivery.
• Maintain knowledge of Infiniti products and services and maintain professional and technical expertise through on-the-job training, attending trade shows and educational programs, establishing personal network, reviewing industry publications, and participating in professional societies.

Skills / Experience

• Strong negotiation skills, ability to ask for the sale and handle customer requests.
• Ability to establish and maintain relationships with customers.
• Ability to assess individual client needs.
• Experience working under time constraints and managing priorities.
• Ability to adapt to sudden changes and experience making difficult decisions.
• Ability to think of innovative ways to get results.
• Able to recover quickly from setbacks.
• Able to cooperate with management.
• Able to take responsibility for handling details.
• Prior experience preferred in car or “big ticket” item sales.
• Experience in managing and organizing work time and activities

• Attributes
  
  
  Proven communication skills.
  
• Demonstrated motivation to sell.
  
• Professional appearance.
  
• Able to learn details and processes daily.

Education

• High school diploma required.