Medical Claims Customer Service Representatives

Job Responsibilities:

The role of Customer Service Representative provides operational support for activities associated with answering inbound customer service calls to include: 1)  Data entry  2) Properly adjudicate claims based on knowledge of covered benefits, insurance and provider contracts  3)  Identify and resolve issues surrounding pended claims according to established procedures.

Required Skills:

Minimum Educational Requirements:

High School Diploma

More about Dell Perot Systems

Dell Perot Systems is a unit of Dell Services, a new business organization formed by the acquisition of Perot Systems by Dell. Dell Services will develop and deliver a best-in-class suite of end-to-end IT services and business solutions that reduce IT complexity and lower costs for customers. The acquisition extends Dell Services into hosting, consulting, applications and business-process outsourcing, and expands Dell’s existing managed and modular services. Dell Services’ customers span global corporations, government agencies, healthcare and educational institutions, and small and medium enterprises. 

Dell Services will be one of the world’s largest technology services organizations with more than 41,000 experienced and skilled technology and business services professionals and revenue of approximately $8 billion from enhanced services.  Dell Services’ values are centered on acting with integrity at all times, exhibiting a passion for serving our customers and displaying a strong work ethic while working effectively as a team.  Our employees are committed to winning and to our company’s success.

Dell Services is committed to Equal Employment Opportunity. It is the policy of Dell Services to encourage and support equal employment opportunity for all associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.