Accountabilities:

• Supports the Risk Management Department
• Analyzes and processes workers’ compensation claims by gathering information and reviewing exposures and case file with insurance adjusters, brokers, legal representatives and internal Risk Management.
• Monitors reserves and settlement requests from adjusters through critical thinking and prepares an internal claim overview for approval with Senior Management. 
• Demonstrates knowledge of the individual state jurisdiction as it relates to that claim.
• Completes wage requests timely and forwards them to the insurance carrier as necessary.
• Monitors and tracks open claims with timely follow up to ensure accurate reserving timely and effective action plans to get the claim closed.
• Responds timely and professionally to all e-mail, fax and written correspondence from internal associates, vendors, insurance adjusters and attorneys.
• Responds to correspondence from Insurance Carrier when associates are not returned to work and contact Operations to discuss possible options of RTW. 
• Prepares weekly, monthly and quarterly vendor invoices for payments.
• Prepares and distributes Period Claim and Lag report for Operations.
• Coordinates and communicates with Safety manager, HR department and payroll to identify preventative safety initiatives, return to work policies and payroll documentation.

On-going administrative assignments and special projects

• Run reports out of claims data base to support analytics for financial analysis
• Introducing changes to Operations through various ways of communications
• Working with the Safety and Ops Tools teams on special projects
• Identify and help improve processes relating to claims management
• Identifying Managed Care Networks

Qualifications & Experience Required:

• Bachelor’s degree from accredited college or university preferred
• Three to five years of job related prior experience in Workers’ Compensation and/or General Liability required.
• Knowledge of Medicare, Social Security disability, OSHA and multi state Workers’ Compensation Acts.
• Ability to remain organized, multi-task, meet strict deadlines, and deliver high quality work.
• Skilled in delivering solid customer service and demonstrating a team player perspective.
• Ability to demonstrate excellent verbal, written and listening skills
• Skilled in problem-solving, analysis, research and investigation.
• Ability to work independently and make sound valid judgments
• Ability to interact with others at all levels within the company and demonstrate strong interpersonal communication skills.
• Strong knowledge of Microsoft office applications, especially Excel.

At Panera Bread, our employees' health and happiness are a high priority.  The following benefits (based on eligibility) are more than just rewards- they’re thanks for all you do as part of our family. Competitive salary • Incentive plan potential • Excellent health benefits • 401(k) plan • Employee stock purchase plan • Paid vacation • Product discounts