Automotive Service Writer Manager

Stan’s Garage of Dearborn Heights, Michigan needs a trusted professional to help manage a large volume  store operation and generate increased return on investment, improved market penetration, and excellent customer service.

Since 1941 we have been providing quality service on all makes and models. Conveniently located at 24301 West Warren in Dearborn Heights, Michigan.


Not only do our customers notice our expert reputation, but our reputation is known for being the best throughout the industry.

Always known for our outstanding service, we are the best of the best. With 7 repair bays filled with the latest equipment, computer technical support that is updated monthly and all ASE certified technicians, we are fixing the problems no one else can.

This qualified person will provide positive leadership to all store employees to encourage sales and profit growth. 

 SPECIFIC JOB DUTIES:

 1.   Achieving Quotas (Must be able to work in a quota driven environment)

·Achieve sales quota
·Achieve net profit quota
·Achieve inventory turnover quota
·Achieve A/R collection quota
·Achieve gross profit quota

2.   Customer and Company Relations/Sales and Marketing Activities

·Fully and quickly address customer sales and service questions, problems and opportunities through all available resources.
·Routinely contact and visit customers to foster improved communications and build upon relationships. 
·Insure all customers receive courteous, efficient service from all store employees.
·Work to improve profitability and success of stocking dealer accounts utilizing all resources of the Tires Plus program.
·Promote, implement and sponsor dealer training clinics and seminars.

3.   Managing/Protecting Company Assets

·Insure proper maintenance and protection of Company store facilities, vehicles, equipment, and other physical assets of the Company.
·Minimize operating expenses and use Company funds and assets in the Company's best interest.
·At all times, uphold the Company's integrity through accurate paperwork and in store security measures.
·Follow and enforce all Company operating procedures and policies and reporting requirements. (Security Program, Hazardous Materials Program, etc.)
·Adequately maintain, secure and submit all documents, reports and other administration required to operate the business and as requested by management.
·Insure sales areas in store are clean and properly merchandised and stockroom area is clean and orderly.
·Protect the company's cash receipts through timely deposits and in store security measures.
·Monitor and/or pursue the collection of accounts receivable, accurately complete daily paperwork and submit on a timely basis.

 4.   Managing People

·Hire and promote quality personnel and set high performance standards.
·Use Company training resources to train and develop personnel to perform efficiently and effectively.
·Personally monitor the development of employees to insure that recognition and promotions are accomplished.
·Regularly meet with all employees to communicate Company goals, expectations and philosophy of customer service.
·Understand and utilize the Company's personnel policies in regard to all employee accounts

5 Years of Automotive Service Management