Job Snapshot
Location:
Miami, TX 79059
Other Pay:
Depending on Experience
Job Type:
Admin - Clerical
Customer Service
Retail
Contact Information
Description
ABOUT US:
Established in 1983, we are TRS, the leader in offering in house payment programs for furniture store customers through out the United States! Because of our rapid growth, we are now accepting applications for the position of “Bilingual Account Manager (Non-Exempt)" in the Miami, FL market. We promote employees based upon effort, ability, and execution; not seniority! If you are looking to team up with a company that is medium in size and large in opportunity; where you are a name not an employee number; where you can GROW in a short period of time; call us to set up an interview. Let us tell you in person why we are the company to join!
BENEFITS:
TRS offers its employees a very rewarding career opportunity in an exciting atmosphere that includes the following but certainly not limited to: ~Incentive Bonuses ~Vacation, Sick and Holiday Pay ~On-going Training and Development ~Life Insurance ~Referral Bonus ~Mileage reimbursement ~The ability to grow in a short period of time for the right employee
Job Summary and Purpose:
To generate new Lease Purchase Agreements and maintain customer accounts, with a professional attitude, while handling Collections, Solicitations, and overall Customer Service.
Essential Job Responsibilities:
¨ Create new Lease Purchase Agreements through phone and counter solicitations
¨ Enter Lease Purchase Agreements properly into computer system
¨ Inventory control
¨ Post customer transactions and run reports on TRS computer program
¨ Delinquency control, skip tracing, and revenue collection
¨ May require field chasing on accounts potentially resulting in repossessions
¨ Handle/Maintain reports for both retail and lease purchase transactions
¨ Process and file customer account information
¨ Cash Drawer Management
¨ Assist in maintaining office appearance
¨ May be required to make bank deposits
¨ Abide by TRS Policies and Procedures
¨ Other duties as deemed necessary
Skills and Attributes:
¨ Strong interpersonal and communication skills with customers and co-workers
¨ Possess a positive attitude and professional demeanor
¨ Excellent organizational skills, time management, self-motivation, and ability to adapt to change
¨ Able to work in a fast-paced environment while maintaining attention to detail
¨ Capable of working independently as well as in a team
¨ Basic computer skills and internet searching capabilities
¨ Ability to use office equipment such as: fax, copier, multi-line phone, etc.
¨ Able to lift up to 45 pounds
¨ CONFIDENTIALITY IS REQUIRED
Requirements
Experience Requirements:
¨ High School diploma or equivalent required, some college preferred
¨ Bilingual in Spanish a PLUS
¨ 1-2+ years retail and/or rental management experience preferred
¨ Inside/Outside Collections experience
¨ Excellent Customer Service experience
¨ Marketing/Advertisement/Solicitation skills a PLUS
¨ Use of own vehicle, valid driver’s license, good driving record, and vehicle insurance coverage
¨ Must be available to work nights, weekends and holidays
¨ Employment contingent upon the completion of a national criminal background check, driving record, and pre-employment drug screen.
TRS IS AN EQUAL OPPORTUNITY EMPLOYER.
