HIRING QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. English/Spanish bilingual candidates are strongly prefered.

CAPIBILITIES
Ability to multi-task - Manages multiple medical, diagnostic, service and/or administrative tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and medical terms. Fluent in Spanish in markets where local population is predominantly Spanish speaking.

Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Compassionate commitment to Pet care – Clearly, confidently and professionally presents the Pet treatment recommendation as an advocate for the Pet, gaining the client’s agreement to proceed with the treatment best suited to the Pet’s current condition and long term health. Act as an advocate for the Pet.

Problem solving skills - Demonstrates an ability to identify, analyze and solve problems. Client service skills - Consistently provides clients and Pets with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering good service, seeing Pet health improve and satisfying clients. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.

Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Sales and marketing skills - Educates clients on preventive care, Pet health needs and hospital services and energetically promotes the benefits of Optimum Wellness Plans.

EDUCATION AND/OR EXPERIENCE
High school graduate or equivalent. Associate or Bachelor degree, veterinary technician certification or licensure needed or one year of related experience preferred.


WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin