Manager - Information Technology - Sales Automation
Complex IT Project Management
CRM Implementation
In-House - Direct Hire
Raleigh, North Carolina

A Senior Level professional position has opened in the Raleigh area for a company needing strong leadership for their global sales organization. This person needs to manage the CRM tool - the global sales and implementation of the product. The person needs to have had experience with implementing this product several times AND have strong business & presentation skills. This is more technical than sales and they are NOT looking for a sales person.

Primary Responsibilities:

Leadership

• Demonstrates ability to work in a collaborative and changing environment.
  
• Demonstrates ability to work independently and manage assigned responsibilities with limited supervision.
  
• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
  
• Challenges others to develop as leaders while serving as a role model and mentor.
  
• Inspires coworkers to attain goals and pursue excellence.
  
• Effectively utilizes each team member to his/her fullest potential.
  
• Mitigates team conflict and communication problems.
  
• Effectively evaluates problems and executes solutions.
  
• Makes tactical and strategic decisions that have business, IT and/or application impacts.
  
• Contribute and guide team and organizational members in the implementation of established company procedures.

Management

• Manage individual resources set across a variety of disciplines and focus areas.
  
• Provides guidance to subordinates within the latitude of established company policies.
  
• Conducts effective performance evaluations and mentors those with less experience.
  
• Helps team execute career development plans.
  
• Consistently acknowledges and appreciates each team member's contributions.
  
• Evaluates and enforces expectations and accountability against poor performers.
  
• Manages a team responsible for maintenance, support and projects in sales space.
  
• Has some responsibility for vendor management.
  
• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.

Client Management

• Manages day-to-day internal, global client interaction.
  
• Manages internal client expectations.
  
• Communicates effectively with internal clients to identify needs and evaluate alternative business solutions.
  
• Continually seeks opportunities to increase internal client satisfaction and deepen client relationships.
  
• First point of contact for strategic project/problem evaluation.
  
• Ensures effective and timely communications to broad client base across multiple levels and business units.

Process

• Responsible for tactical and strategic aspects of the application, sales tools and processes.
  
• Resolves and/or escalates issues in a timely fashion.
  
• Initiates and implements process improvements in all areas of IT responsibility.
  
• Responsible for enforcing processes around change, release and configuration management in the sales space.
  
• Works in a collaborative mode across large and geographically dispersed teams.
  
• Ability to structure the work, define roles, delegate responsibilities and develop and manage project/activity plans and schedules.
  
• Evaluate, document and communicate cross-functional impact for work in sales space.

Development

• Remains on the forefront of emerging industry practices.
  
• Seeks and participates in development opportunities above and beyond training.
  
• Proactively gains resident expertise on salesforce.com and its associated sales tools as it is used in Red Hat.
  
• Learn the Red Hat business including processes, people, systems and market.

This is a Direct Hire, Full-Time position offered through Volt Technical Resources - a division of a Fortune 1000 publicly traded Staffing Industry Leader, which is headquartered in Redmond, Washington. We are among the largest IT staffing companies in the US for placements and support most of the top rated IT companies in the Pacific Northwest and across the USA.

Manager - Information Technology - Sales Automation Qualifications:

• The ideal candidate will have a strong management background and a successful track record of delivering complex IT projects.
  
• Excellent presentation, effective oral and written business communication skills are a must.
  
• Experience with CRM packages is highly desired.
  
• Advanced knowledge and experience in salesforce.com implementation is required.
  
• 3 to 5 years business experience working in sales or a sales supporting organization.
  
• Minimum 8+ years of experience working in a complex IT environment.
  
• Channel sales experience is highly desired.
  
• People management experience a must.
  
• Education: College degree required, MBA desired. Certification is a plus.

How to Apply: Please email your resume to Volt at: [Click Here to Email Your Resumé] and reference the following in your subject line to ensure it gets routed to the correct Recruiter to readily discuss this job with you: 302863-593-10-251171 - Manager - Information Technology - Sales Automation along with the website name where you saw this posting listed.

Our Recruiter will initiate a phone call to you and give you immediate consideration should your resume meet the job requirements. Please rest assured that if your resume matches what is reflected in this job posting, you should receive a phone call from a Volt Recruiter to discuss this position with you.

Volt has a talented and optimistic staffing team focused on the quality of your career.

Volt is a world leader in the staffing industry, boasting over 50 years of experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contract positions and offer our contractors competitive pay and benefits, as well as education programs and re-deployment assistance.

Volt Information Sciences, Inc. is our parent company and is a publicly owned corporation. Stock is traded over-the-counter and is quoted on the NYSE. To learn more about Volt Information Sciences, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer and dedicated to fostering diversity in the workplace.