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Gaylord Hotels

Gaylord Hotels is a pioneer in the hotel and convention industry with a collection of four upscale, meetings-focused resorts found near Nashville, Tennessee; Orlando, Florida; Dallas, Texas; and Washington, D.C. Each of our Gaylord properties celebrates the geographical heritage of the destination in which it is located with regional themes and attractions designed exclusively for that resort. Our hallmark – “everything in one place” – provides meeting attendees and leisure travelers with convenient onsite access to award-winning dining options, quality spa and fitness facilities, top-notch entertainment, on-site shopping and resort activities, and much more. Gaylord Hotels is owned and operated by Gaylord Entertainment (NYSE: GET), a leading hospitality and entertainment company based in Nashville, Tennessee. For more information, visit www.gaylordhotels.com.


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Job Description 

What do we do? We have Fun!! You can be a STAR at Gaylord Opryland Resort & Convention Center. This beautiful 2,881 room resort in Nashville, Tennessee offers an extremely unique property including 9 acres of gardens and walking paths enclosed in glass atriums, 600,000 square-feet of meeting space, 10 restaurants and lounges, and a 27,000 square-foot European spa.
As one of the "Best Places to Work" in Nashville, we offer an extensive benefits package for you and your family. We offer medical, dental, vision, and life insurance, along with a company matching 401(k) savings plan. Other perks include a meal credit in our cafeteria, free fitness center, hotel, restaurant and spa discounts, and the list goes on.

Job Summary:
This position will maintain a safe and secure environment for guests and employees throughout the property and surrounding complex. Provide security for special events, shows and functions held at the hotel and convention center facilities.

Job Responsibilities:

  • Monitor the safety and security of the property and surrounding complex through mobile/foot patrol, stationary post and traffic control.
  • Perform safety duties at special events including: checking access passes, protecting property, maintaining order, and directing traffic for hotel or client paid special events, shows, concerts or other functions.
  • Provide assistance to guests and employees in need of medical attention, while awaiting the arrival of emergency medical personnel. May be required to administer minor first aid including CPR and AED.
  • Respond to hotel and emergency events.
  • Prepare incident, accident, and other reports that may be required at a specific post assignment.
  • Conduct safety inspections. Report safety hazards and defective equipment to maintenance for repair.
  • Provide security to dignitaries and celebrities. When requested or required, escort employees or hotel clients carrying cash or other valuables.
  • Conduct employee parcel inspections, ID verification, and enforce company policies and procedures.
  • Provide on the job training and orientation to new security agents as needed.
  • Support Lost and Found operation as required.
  • Perform other duties assigned.

    Job Qualifications:

  • Education: High school diploma or equivalent required.
  • Experience: Security related or law enforcement experience preferred, but not required. Must be able to complete the security classroom and on-the-job training program. Hospitality experience preferred. Strong communication and interpersonal skills.
  • Licenses/Certifications: Valid Driver's License and a satisfactory driving record required. CPR certification or attain certification within 90 days of start date, must be registered in accordance with the state law (time frame varies by state requirement).

    Gaylord Entertainment (NYSE:GET) is a leading hospitality and entertainment company based in Nashville, Tenn. which owns and operates industry-leading brands - Gaylord Hotels (www.gaylordhotels.com), a growing number of upscale, meetings-focused resorts, and the Grand Ole Opry (www.opry.com), the weekly showcase of country music's finest performers for over 80 consecutive years. The Company's entertainment brands and properties include the Ryman Auditorium, General Jackson Showboat, Gaylord Springs Golf Links, Wildhorse Saloon, Radisson Hotel Opryland and WSM-AM. For more information about the Company, visit www.gaylordentertainment.com. Gaylord Entertainments promotes a Drug-Free Workplace and is an Equal Opportunity Employer (EOE).

    This Gaylord Entertainment facility is smoke free.

     

  • Job Requirements 

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