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JOB OVERVIEW

Company:
The Superior Group

Base Pay:
N/A

Employee Type:
Full-Time

Industry:
Other Great Industries

Manages Others:
No

Job Type:
Admin - Clerical

Required Experience:
At least 1 year(s)

Required Travel:
Negligible

Reference ID:
210331

Location:
map it!US-NY-Albany
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Our client, located in Albany is currently in need of bilingual Customer Service Representatives, able to speak fluent Spanish. This is a temp-hire opportunity. This is a FT opportunity with a pay rate starting at $12.00/hour.

Under immediate supervision, the incumbent will respond to routine telephone inquiries in a customer-oriented call center operations environment by following standard scripts and procedures. The incumbent will perform routine tasks
requiring working knowledge of the Company's products and services.

Basic duties include:
  • Responds to telephone inquiries and complaints using standard scripts and procedures.
  • Gathers information from the caller to properly resolve the situation.
  • Communicates appropriate options for resolution.
  • Investigates and resolves complaints.
  • Refers non-routine inquiries and complaints to senior level Call Center Representatives.
  • Uses a computer system to research inquiries and log customer calls.

    Candidates selected must pass drug test and background investigation prior to assignment start date.

    EOE/M/F/D/V

    Make a Superior career choice today. www.superiorjobs.com. EOE M/F/D/V

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    Required Skills / Qualifications:

    High school diploma or equivalent.
    Strong verbal communication skills
    Must be fluent in Spanish.
    General Computer skills are required

    Preferred Skills / Qualifications:

    Prior Call Center Experience



    Report It

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    You have your priorities...a successful career and an enriched life. And you don’t want to have to choose between the two. At Superior we know that what you do is not who you are. We also know that career choices are life choices. We offer flexible assignments and greater rewards, allowing you to create the perfect work-life balance. Take control of your life with Superior. Take pride in accepting new challenges and experience the advantages of an environment that values your motivation and talents, inspiring you to broaden your skill sets, as you move from assignment to assignment. Your career will flourish in a culture that respects who you are. Break with tradition. Find a satisfying future with Superior Technical Resources.

    We partner with many of the world’s largest and most innovative corporations, placing qualified, experienced candidates in meaningful career opportunities.

    Superior Technical Resources, Inc. is a partner company of the Superior Group, founded in 1957, headquartered in Buffalo, New York, with offices throughout the United States and internationally. We partner with many of the world’s largest and most innovative corporations, placing qualified, experienced candidates in meaningful career opportunities.

    Recharge your career with Superior possibilities.
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