UTC Fire & Security, a global leader in fire safety and security, makes a real difference in people's lives around the world by helping to keep people and property safe. Whether you're a seasoned professional or just starting your career, we may have the opportunity you've been seeking to work in a dynamic, energetic environment!


Manage top tier service clients, build strong relationships, manage renewal risk, and expand contract revenue. Serve as a company liaison between the client and the Service Manager. Responsible for field level client liaison and problem solving.

Task and responsibilities include:
1.Actively manage the warranty contract conversion process and up-sell coverage on non Red Hawk Equipment.
2.Survey covered locations annually for contract accuracy.
3.Write additional coverage to equipment that was added over the course of the year.
4.Manage contract re-writes and renewals.
5.Negotiate multi-year contracts.
6.Manage renewal contract price escalation.
7.Grow Account base
8.Conduct quarterly review meetings with client to ensure expectations are being met; invoicing issues are resolved etc. demonstrating Red Hawk value to further solidify the partnership.