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company overview

Chipotle, named after a smoked jalapeno pepper, was founded in 1993 by CEO and professional chef Steve Ellis.

"When I created Chipotle in 1993, I had a very simple idea: Offer a simple menu of great food prepared fresh each day, using many of the same cooking techniques as gourmet restaurants. Then serve the food quickly, in a cool atmosphere. It was food that I wanted, and thought others would like too. We've never strayed from that original idea. The critics raved and customers began lining up at my tiny burrito joint. Since then, we've opened a few more."

 

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job description

Position Summary
Responsible for developing, writing, designing, and implementing materials that support Operations, the Chipotle Career Path, and our philosophy of shoulder-to-shoulder training that creates a culture of sustainable development within our restaurants. Designs these materials to appeal to a broad spectrum of adult learning styles and needs. This position will be responsible for maintaining a high level of knowledge and familiarity with all aspects of Chipotle restaurant operations.


Main Accountabilities
In addition to following Chipotle’s policies and procedures, principal accountabilities include, but are not limited to:

  • Being a subject matter expert on Chipotle restaurant operations and all Training programs, tools, and materials
  • Working collaboratively with Training, Field, and Support departments to write effective, consistent, and up-to-date training materials and programs that support key Operations initiatives
  • Editing and preparing all training and communication materials for print and internal distribution
  • Designing and managing the production of training manuals, multimedia visual aids, and other educational materials that appeal to multiple learning styles
  • Delivering quality and impactful written training and development programs and being able to teach individuals or groups how to use these materials
  • Educating and coaching Operations and Support Teams on Chipotle standards as well as soliciting feedback on Training programs, tools, and materials from these groups as needed
  • Gathering information from varied sources to ensure accuracy of content with existing and new training materials
  • Maintaining a strong and mutually beneficial relationship with all levels of Operations and Support Teams, especially People Development, Language Development, IT, Purchasing, Marketing,
    and HR


    Qualifications
    Education/Training

  • B.A./B.S. in related field or an equivalent in education and experience

    Knowledge/Skills

  • Excellent writing skills with a strong grasp of English grammar and language
  • Working knowledge of design aesthetics with an ability to design print materials that appeal to a variety of learning styles
  • Strong proof-reading and editing skills
  • Experience training and coaching individuals, including providing accurate and timely feedback in a constructive manner
  • Proven ability to manage projects and adhere to set project goals
  • Ability to produce results by leveraging resources, building relationships, and by being adaptable and flexible to change
  • Ability to multi-task and to take on additional responsibilities as needed
  • Knowledge of and proficiency with Macintosh OSX and related programs and systems, and Keynote
  • Knowledge of and proficiency with Adobe Creative Suite (InDesign, Photoshop and Illustrator)
  • Knowledge of and proficiency with Microsoft Word, Excel, PowerPoint, and other software as needed

    Work Experience

  • Two (2) years related work experience
  • Restaurant operations experience strongly preferred

     



    • job Requirements

    Food Service,Human Resources - Training & Development

     

     

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