Freeman is the world’s leading provider of integrated services for face-to-face marketing events, including expositions, conventions, corporate events, and exhibits. Founded in 1927, the company is headquartered in Dallas, Texas, with offices in 42 cities across North America. The company remains privately held by the Freeman family and over 4,200 employee owners through an Employee Stock Ownership Plan. In 2007, we produced over 3,900 trade shows, including 100 of the largest 200 U.S. trade shows, and over 10,000 other events of all sizes worldwide.
The company’s full-service solutions include event design and production, communications content development, execution, and measurement; logistics planning and on-site coordination; large-scale digital graphics and banners; furnishings, flooring, and décor; event staging; audio, video, lighting, projection, digital services and presentation management; simultaneous interpretation; entertainment; theatrical and heavy equipment rigging; exhibit construction and program management; installation and dismantle services; electrical and utilities; global freight transportation and material handling services.
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Installation and Dismantle Manager (I&D Manager)
Do you seek an opportunity where you can interact with I & D customers?
Do you have flexibility, a positive attitude and strong customer service skills?
Are you looking for a company where YOU can lead the I&D team in the accomplishment of goals?
Who are we looking for?
We are seeking talented, enthusiastic people who will give our clients both the best internal and external service in the industry.
The primary purpose of this role is to interact with all I&D customers, including maintenance of existing accounts, development of new accounts, and building rapport with exhibit houses, key accounts, and others. In addition, this position will manage all I&D show floor operations while maintaining high profile with clients. Some other duties include:
Oversee all exhibit system booth rental construction at show siteAssist Exhibitor Sales staff (when possible) with telephone solicitationUnderstand proper procedures to complete paperwork pertaining to I&D DepartmentCheck I&D work orders to verify accuracy of informationSecure all necessary equipment, tools, and supplies needed to service the show floorEnsure that the I&D service desk is properly staffedMake necessary arrangements with Operations Manager to see that all equipment is delivered to show sitePrepare and place all labor calls for I&DPrepare daily show floor worksheet and dispatch labor to the floorInteract with system clients to ensure the highest level of customer service is providedDetermine appropriate discounts for selected exhibitor accounts within the guidelines of The Freeman Companies I&D discount policyTrain and develop lead personnelMaintain knowledge of all facets of I&D Planner/Coordinator and I&D Field Representative jobsProperly delegate responsibilitiesWork with Foremen and Exhibitor Services while at show site.
Job Requirements
Still Interested?
You must have a minimum of:
Bachelors degree from a four-year college or university preferredThree (3+) or more years of related installation and dismantle/industry experienceTwo (2+) or more years of supervisory experienceWork experience with unions strongly preferredCarpentry experience extremely helpfulMust have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsMust have the ability to write routine reports and correspondenceMust have the ability to speak effectively before groups of customers or employees of organizationAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentagesAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formMust be able to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 poundsExcellent customer service skills
Work Schedule:
Business hours are Monday - Friday, 8:00 am to 5:00 pm. Business hours will extend into nights and weekends. Travel will be required as determined by show.
We offer a competitive compensation and benefits package, 401K plan with company match, and one of the largest privately held Employee Stock Ownership Plans in the US.
Now that you have read this far, it is time to submit an online application at www.freemanco.com. Click on Careers and see what your potential possibilities are along with more detailed information about our company.
We are an equal opportunity employer and affirmatively seek diversity in its workforce. We conduct background checks and drug testing on all applicants.
EOE ' M/F/D/V.
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