Customer Insights/Research Manager

Description Customer Insights/Research Manager
360i (www.360i.com) is looking for a Customer Insights Manager to lead the development of innovative, customized research that provides actionable insights for many of our our Fortune 500 clients (like NBC, MTV, Coke, Ralph Lauren, H&R Block and JCPenney). The Customer Insights Manager must have experience utilizing primary and secondary data across multiple sources including digital/blog “buzz”, to deliver smart, qualitative interpretation that resonates with clients and brands. This key role requires a person who thrives on motivating research analysts teams as well as working directly with clients, who is comfortable with both quantitative and qualitative data, and who understands the dynamics of the digital marketing sector. The ideal candidate has experience providing industry leading research initiatives which power strategic thinking for creative/campaigns cross all digital media. The Customer Insights Manager reports to the Director of Customer Insights. About 360i - Over a Decade of Digital Innovation A leader in search and social marketing, 360i has been recognized by Adweek as one of the top next-generation digital marketing agencies and Advertising Age as one of the hottest digital agencies around. 360i is an independent agency with an entrepreneurial spirit that fosters a culture of winning and collaboration. Our relentless focus on client service leads to groundbreaking work and outstanding results. And fun permeates everything we do - from weekly happy hours at our in-house Beer Bar, to friendly Wii competitions in our Game Lounge and annual all-agency outings like 360i's Amazing Race or Beach Olympics.