Company Overview 

Apria Healthcare, the industry leader, offers exactly what your career needs.

Imagine a career with a winning company that puts quality service and long-term growth above all... Imagine a company with a reputation for integrity as the leader in a rapidly expanding industry...  Imagine being on a team where the company invests in its employees so its people continue to grow and deliver to the underlying success of the organization...  Imagine being with Apria Healthcare!

That's the Apria Healthcare Difference.

Unlike other medical equipment companies who focus solely on selling products, Apria Healthcare succeeds by providing full-service, custom-tailored solutions for home, patient-centered care.

We empower our employees through comprehensive training, making our team highly effective resources for product and service knowledge to both our patients and referral customers.

Apria creates an environment of personal and professional growth to enhance our employee's skills, knowledge and expertise in order to help them achieve their long-term career goals.

Learn More about Apria Healthcare
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Job Description 

Full and Part time positons available. Spanish speaking is a plus.
 
This is your opportunity to be a part of Apria Healthcare, a leading national provider of integrated home healthcare products and services.   
Our commitment to quality healthcare begins with attracting the most qualified employees and healthcare professionals.  We empower our employees by providing comprehensive training which makes our team highly effective resources for product and service knowledge to both our patients and referral customers.  The positions we are seeking to fill will receive competitive compensation, health insurance and a comprehensive benefits package.
 
CUSTOMER SERVICE REPRESENTATIVE
  • Respond to telephone inquiries from patients, referral sources and physicians
  • Ensure referral/customer satisfaction is achieved
  • Process telephone orders by preparing patient intake
  • Document all customer communications in system in a concise and timely manner
  • Gathers and verifies patient insurance information for equipment, ensuring supplies and services are a covered benefit and patient meets the qualification criteria. 
  • Completes patient admission calls to review patient roles, responsibilities and financial requirements.
  • Comply with all regulatory compliance policies and procedures and approved operating practices.
 

 


Job Requirements 

  • Education or experience equivalent to a high school diploma
  • 1-2 years medical customer service experience and order intake/insurance verification preferred
  • Computer proficiency required
  
We are an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
 
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V *HJ
 
 

 

 
 

 

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