Customer Service Rep
11/5/2009
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Job Overview

Company: Advance America
Location: map it!US-AL-Mobile
Base Pay: N/A
Employee Type: Full-Time
Industry: Accounting - Finance
Manages Others: No
Job Type: Finance
Req'd Education: High School
Req'd Experience: None
Req'd Travel: Up to 25%
Relocation Covered: Not Specified
Contact: Not Available
Phone: Not Available
Email: Send Email Now
Fax: Not Available
Ref ID: 4891
 

Company Overview

Founded in 1997, Advance America is America's leading payday advance provider with more than 2,600 centers nationwide. Our professional staff members provide one-on-one assistance with your payday advance and will be happy to answer any questions you may have.

As guidance for daily business, all Advance America employees follow the Company Creed:

Respect Your Customers
Treat them with dignity and courtesy at all times.
Respect Your Associates
Treat them as you would like to be treated.
Respect Yourself
Work hard and use good, ethical judgment in everything you do.
Respect the Law
It is there to protect us and our Customers.

As founding members of the Community Financial Services Association of America (CFSA), Advance America is committed to responsible industry practices and customer satisfaction. CFSA was formed in 1999 to promote laws and regulations that balance the interests of the payday advance industry with those of consumers, as well as support and encourage responsible industry practices.

Since we hold our customers in the highest regard, we fully comply with CFSA Best Practices. These best practices include providing full disclosure to customers, complying with all state and federal laws, advertising truthfully, encouraging and promoting consumer responsibility and championing other specifications to help regulate the industry. With over 2,600 centers nationwide, we've helped millions of customers get cash fast when they need it most.

Job Description

Consider Advance America for meeting your personal and professional goals!

As the nation's largest payday cash advance company, Advance America continually seeks professionals who care about helping others. The company is an equal opportunity employer and employs a diverse, professional full and part-time workforce that share values such as teamwork, integrity, and respect.

As an employee of Advance America, you'll also find a great retail work schedule, market-competitive benefits, and a team oriented work environment. Working with Advance America allows employees to gain valuable experience in operations management, customer service, collections, marketing, and other skills that can create a pathway to promotions and greater responsibility.

Customer Service


Qualifications

Customer Service/Collections

As guidance for daily business, all Advance America employees embrace these values:


  • Respect Your Customers: Treat them with dignity and courtesy at all times.
  • Respect Your Associates: Treat them as you would like to be treated.
  • Respect Yourself: Work hard & use good, ethical judgment in everything you do.
  • Respect the Law: It is there to protect us and our Customers.


    Equal Opportunity Employer
    Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws. 
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