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CareFusion is a global corporation serving the health care industry with products and services that help hospitals measurably improve the safety and quality of care. We develop market-leading technologies including Alaris® IV pumps, Pyxis® automated dispensing and patient identification systems, AVEA® and Pulmonetic Systems ventilation and respiratory products, ChloraPrep® and MedMined™ services for infection prevention, neurological monitoring and diagnostic products, V. Mueller® surgical instruments, and an extensive line of products that support interventional medicine. Headquartered in San Diego, CA, we employ more than 15,000 people in more than 20 countries worldwide.
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| Consultant, Clinical Implementation (Pharmacist or Nurse) |
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JOB TITLE: Consultant, Clinical Implementation (Pharmacist or Nurse) Every day at CareFusion, we work to improve patient care. By combining clinically proven products and services with actionable intelligence, we're helping to solve some of healthcare's most difficult challenges. Join us.
Function: Clinical Operations Family: Clinical Operations
What Clinical Operations contributes to CareFusion Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of CareFusion products and services; may also provide product and service education to facilitate technology adoption and workflow change management.
What is expected of you for success in your role - Demonstrates thorough knowledge and understanding of relevant clinical operations, products and services
- Participates in or leads clinical pre-sales support, assessment and evaluation of new products and services
- Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services
- Develops, plans and manages customer training programs
- Serves as lead consultant and resource to internal and external customers
- Makes recommendations that will drive customer acceptance and utilization of new products and services
- Identifies and communicates opportunities for product improvement using direct customer feedback
What is expected of you and others at this level in Clinical Operations for functional success - Proactively develops and maintains broad knowledge of the technical disciplines in own functional area(s); applies broad knowledge of trends and best practices in a manner that ensures exceptional performance and results.
- Demonstrates deep customer expertise; collaborates with appropriate parties to identify the drivers leading to business success.
- Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and stakeholders identify and meet their high priority needs while considering cultural and diversity implications.
- Diagnoses problems related to daily transactional processes; determines possible resolutions and implements effective solutions in a timely manner.
Accountabilities in this role
- Works as part of the implementation team with responsibility for clinical implementation activities; primary focus will be on new Pyxis installations, high profile accounts and complex implementations; supports implementations of new products and new product versions at limited release sites
- Collaborates with project stakeholders (both internal and external) to make certain goals set during the pre-contract stage are incorporated as part of the overall implementation planning
- Assists with the development of training and mentoring program designed for implementation teams
- Serves as mentor for Product Implementation Engineers and Analysts
- Serves as conduit between the customer, implementation teams and new product integration team to ensure that the voice of the customer is integrated in product development and services
- Executes billable optimizations
- Performs post-implementation Clinical assessment to assist customer with benefits realization of product functionality and workflow
Qualifications
- BS degree in Nursing or Pharmacy required. Advanced degree MSN or Pharm D strongly preferred
- Must have 7 to 10 years clinical experience with 5 years clinical management experience
- Excellent verbal and written communication skills
- Ability to effectively interface with individuals of varied backgrounds; develop relationships, and establish rapport
- Must understand and identify clinical issues and be able to predict needs and trends.
- Strong project leadership skills with ability to manage multiple projects, establish processes and handle competing interests
- Excellent presentation skills with ability to conduct presentations comfortably to large groups at clinical and executive level
- Must be able to work collaboratively on different projects and teams throughout all organizations
- Must have the aptitude to acquire knowledge about computer applications: various databases and report writers
- Must have above average knowledge of computer applications: MS Excel, Word, ACCESS, PowerPoint
- Ability to work independently without day to day supervision on assigned projects
- Must be able to travel overnight 80%
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