Company: Randstad US
Status: Full-Time
Category: Customer Service
Reference Code: S_34582
Compensation: $13.00 - $14.00 /Hour



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Inbound Call center

Job Description

My Client, a fortune 500 bank, will have a need for 80 inbound customer service reps. This is a temporary position that will start either December or January and go until mid April.

The Representatives will be responsible for providing frontline call support for external/internal clients for calls related to tax reporting. There is a heavy inbound phone volume with considerable research in a call center environment. The individual should demonstrate excellent customer service skills with a strong attention to detail. The individual will be dealing with Financial Advisors and high net worth individuals on a daily basis. They should have a professional demeanor and be able to maintain a stringent call center schedule. Full training will be provided. Prior financial services experience a plus. This is a 35 hour work week with shifts between the hours of 8:00 A.M.-6:30 P.M. Pay rate starts at $13.00 an hour.

Working hours: 8:00 AM-6:30PM

Job Requirements

The ideal candidates must possess call center experience, commitment to complete the entire assignment Dec-April, and be flexible with shift schedule.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



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