Interest Category: Business Operations/Admin/IT

Job Description:
The successful candidate will support the Federal Emergency Management Agency’s (FEMA) National Flood Insurance Program (NFIP) Regional office in Bothell, Washington. FEMA Region X encompasses Washington, Oregon, Idaho, and Alaska. The successful candidate will conduct outreach to NFIP stakeholders in support of the insurance and floodplain management objectives of the NFIP and provide support to the FEMA Regional Office. Stakeholders include state and local Government officials, community organizations, insurance agents, lending institutions, and the general public. Specifically, candidates will:a.Receive inquiries, directly or via transfer from the FEMA regional office and directly respond to such inquiries or, as necessary, refer them to iService’s Bureau and Statistical Agent BSA) Headquarters, or to another appropriate location.b.Support pre- and post-flood activities for the FEMA Regional office, including Town Hall meetings, and other events.c.Support the Community Rating System (CRS) committee and FEMA regional CRS activities.d.Work with state floodplain coordinators in presenting information on the NFIP at the annual CRS meetings for local floodplain managers and flood coordinators.e.Coordinate insurance-related inquiry processing.f.Provide assistance to stakeholders in the use of NFIP modernized systems.g.Coordinate with and provide outreach support to FEMA Region X NFIP staff.The successful candidate will report to the URS Gaithersburg, MD office, but will work out of the URS office in Seattle, WA.URSCB1xurs07x