Job Title:
Customer Service Representative

Company:
Parker Hannifin Corporation

Location:
map it!US-ME-Portland

Status:
Full-Time

Job Category:
Customer Service
Manufacturing

Relevant Work Experience:
3 to 5 years

Career Level:

Education Level:
4 Year Degree






Company:
Parker Hannifin Corporation

Reference Code:
05-2009





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Parker Hannifin Corporation is
an affirmative action/equal
employment opportunity employer.



With annual sales exceeding $12 billion, Parker Hannifin is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets. The company employs approximately 62,000 people in 48 countries around the world. Parker has increased its annual dividends paid to shareholders for 52 consecutive years, among the top five longest-running dividend-increase records in the S&P 500 index.




Customer Service Representative

Job Description:
Provides service to internal and external customers to achieve division business objectives and to meet customer performance expectations; liason for external customers and internal manufacturing operations, scheduling and logistics. Interprets customer requests, monitors performance and proactively communicates suggestions and issues to internal and external customers.


Job Requirements:

Proactively provides mutually acceptable solutions to customer issues that impact delivery performance.
Facilitate the coordination of scheduling, shipping and manufacturing to ensure shipment dates, schedules and reconciling of any shipping concerns.  Facilitates daily production meetings to determine daily shipments. Ensures accuracy of dates, pricing and quantities in the systems.  Identifies and implements continous improvement ideas; participates and supports continuous improvements activities.  Performs customer service administration activities.
Req. Code : 05-2009
Division/Department : NPD
% of Travel Required : 0-10%.

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