the journeybegins withyou.                                                                                           There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible. At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently we are seeking a Phlebotomy Supervisor.

We invite you to view a day in the life of a Quest Diagnostics phlebotomist.

PLEASE CLICK HERE to see a Realistic Job Preview of this important patient focused role! (Raise the volume on your computer and expand the window). After viewing the video, close that window to return to this description. As a Phlebotomy Supervisor, you will perform the daily activities as described below.

Basic Purpose:A Phlebotomy Supervisor is responsible for daily oversight of all activities of the assigned area, which may include Patient Service Centers (PSCs)/Mobile/In-office Phlebotomy (IOP). Responsible for supervising a department including: Phlebotomists, Phlebotomist Floaters, and Group Leaders. Responsible for employee review, training, development, disciplinary actions as well as ensuring department compliance with all Phlebotomy and Operations procedures. Ensures maintenance of a safe, professional environment in all facilities supervised.

Duties and Responsibilities:1. Supervises day-to-day activities within the department.2. Ensures that excellent service is provided to the clients by monitoring subordinate activities and generating feedback.3. Ensures that all safety requirements and company policies are adhered to.4. Responsible for inventory control and ordering necessary supplies.5. Trains and evaluates subordinates.

Education: High school diploma or equivalent required.AA degree preferred.

Work Experience: 3 - 5 years experience in phlebotomy or other health care environment.Demonstrated leadership experience.Keyboard/data entry application.  PC experience.Customer service in a service environment.

Special Requirements:1. Must be flexible and available based on staffing requirements; weekends, holidays.2. Must have reliable transportation, valid driver license and driving record that meets Quest Diagnostics driver safety guidelines.3. Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.   4. Capable of handling multiple priorities in a high volume setting.5. PC skills, MS Office applications.6. Must be able to make decisions based on established procedures and exercise consistent, independent, sound judgment.

Key Word Search: phlebotomist, phlebotomy, pediatric, geriatric, PSC, IOP, specimen collection, MA, venipuncture, blood draw, CNA, urine, medical assistant, venipuncture, laboratory, supervisor, manager, management, trainer, branch operations, field operations

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers' trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: 'Dedicated people improving the health of patients through unsurpassed diagnostic insights.'

Requirements:Quest Diagnostics is an Equal Opportunity Employer