Company: Randstad US
Status: Full-Time
Category: Customer Service
Reference Code: S_34119
Compensation: $14.00 - $16.00 /Hour



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map it!US-MD-Germantown

In-Bound/Out-Bound Customer Service Representative

Job Description

Employee will be working in a call center environment making outbound calls to follow up on customer concerns, complaints and questions and to verify information from insurance companies and hospitals. Employee will also be taking inbound calls to take customer orders and answer a variety of questions regarding supply orders, medical billing and shipment of supplies. Candidates must be able to respond to customer inqueries via phone, fax and email. Must have the ability to multi-task, enter information into the database and process the appropriate paperwork and reporting. Qualified candidates will also be responsible for medical billing

Working hours: 8:00am-5:00pm

Job Requirements

Qualified candidates must have:
  • two years of customer service experience in a call center environment.
  • high school diploma

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



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