Description
# of openings: 1
Posted Date: 10/5/2009
Category: Sales - All Openings
About Us
ABC Phones is the largest premier agent for Alltel Wireless in the US.
Our Mission
The mission of ABC Phones is to provide the best possible customer experience, products, and services in the wireless industry with friendliness, integrity, and accountability.
To Our Team
We are committed to providing our teammates a stable work environment with equal opportunity for learning and personal growth. Above all, teammates will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every ABC Phones Customer.
We Value
- Integrity and Honesty
- Responsibility, Accountability, and Professionalism
- Loyalty, Respect, and Company Pride
- Family and Happiness
- Innovation and Recognition
- Employee and Company Profitability
ABC Phones History
ABC Phones was founded as a partnership in October 1996 in Wilson, North Carolina. We were incorporated as ABC Phones of North Carolina, Inc. in 1999. ABC Phones began as an exclusive agent for US Cellular. As we expanded we later became a non-exclusive agent that represented Alltel, Suncom, Cingular, Sprint PCS, T-Mobile, and several other of the country's leading providers. We are currently an Exclusive National Premier Agent for Alltel. This relationship gives us financial and strategic benefits which we share with our customers on an ongoing basis. ABC Phones is a privately-held company headquartered in Greenville, North Carolina. We currently employ over 300 people at nearly 50 locations in three states. We also operate a constantly expanding outside sales force.
ABC Phones Today
ABC Phones provides the best customer experience possible by offering the best wireless products and service in our industry. To do this, we dedicate ourselves to values that include professionalism, friendliness, integrity, accountability, innovation and recognition. These values play an important part in how we operate our stores every day. They also play an important role in how we choose new employees to become members of our team.
Responsibilities:
- Familiar with standard retail sales concepts and practices.
- Demonstrate a professional, responsible and accountable manner at all times.
- Effective communicator with the ability to present, negotiate and sell vigorously.
- Make effective customer-focused decisions with limited time and information.
- Determine decision-making criteria based on customer product and services needs.
- Present a strong customer service orientation toward all contacts, internal and external to the store.
- Successfully achieve positive, concrete results through hard work and perseverance.
- Has a successful track record working as a team member to achieve and exceed individual and store sales goals.
- Inspire others with drive and motivation to sell aggressively and provide excellent customer service.
- Demonstrate unwavering optimism and a 'can do' attitude.
Requirements
-
Experience, Skills and Abilities:
At least one (1) year retail sales experience. - Technical knowledge of wireless equipment is necessary.
- Knowledge of effective customer service and sales methods.
Excellent interpersonal communication skills and behaviors.
Competent in Microsoft Office Suite.
Education:
Minimum high school graduate; post high school education/training preferred.
EOE/AA M/F/D/V
