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company overview

Looking for a dream career with a dynamic employer? AT&T Interactive is an exciting, rapidly growing Internet Yellow Pages company looking for candidates who love challenges, creativity, stability and personal and professional growth.

AT&T Interactive is a leader among Internet Yellow Pages and search directories in the US. Drawing from the strengths of AT&T, the nation’s premier communications holding company, and Yellow Pages, the brand consumers have turned to for more than 125 years for information on local businesses, we've built one of the most complete, easily searchable databases of local businesses in the nation.

At AT&T Interactive, we offer competitive salaries and amazing benefits, all in a casual environment that welcomes and nurtures your creativity and commitment to excellence.

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Order Entry Rep - Contract Specialist National Operations (Contr Apply for this job now!
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job description



Department:  

# of openings:  3

Job Description:  

Order Entry Rep-Contract Specialist National Operations- contractor

 
ATT Interactive connects consumers and advertisers across multiple digital platforms  – online, mobile and even TV. You can help create and support exciting new products and services for our growing portfolio of brands including YELLOWPAGES.COM, the most preferred Internet Yellow Pages in the U.S., AnyWho and Keen.  AT&T Interactive is a wholly owned subsidiary of AT&T.

 
Join our dedicated and talented team of individuals all focused on creating the best products in the marketplace. We currently have an opportunity for an experienced Order Entry Rep-Contract Specialist National Operations- contractor

in our Glendale offices.
 
RESPONSIBILITIES
 

  • Process multiple Client contracts daily with minimal supervision
  • Complete the appropriate documentation to process activity on Client accounts.
  • Maintain & update tracking documents for applicable functions within customer organization.  Includes (but not limited to): order processing, telephone customer service, contract cancellations, credits, account adjustments & special projects.
  • Provide input for daily, weekly and monthly departmental reports.
  • Understand & enforce company policies & procedures.
  • Understand & articulate product set for YELLOWPAGES.COM and partner sites, including business rules, features, and Specs & Standards
  • Maintain departmental expectations for number of contracts sent to process daily.
  • Ensure all contracts sent to process are compliant and error free.
  • Cooperate with interdepartmental personnel
  • Demonstrate strong analytical/problem solving, organizational skills related to Client contracts. 

 


job Requirements


 
  • 2-3 years Customer Service or related experience required
  • Internet Advertising/Media background preferred
  • Excellent verbal and written communication skills
  • Ability to work independently
  • Competency in an online environment, search engines, and general web knowledge
  • Ability to work in a high volume/ fast paced environment
  • Must be flexible and able to change priorities mid stream
  • Excellent organizational skills and ability to work both independently and in a team environment
  • Ability to maintain excellent attitude and take stake in successful Client outcome
  • Excellent Customer Service/phone skills, Excel, Word, Outlook, and basic web-based    protocols and communication tools

 We offer competitive salaries, excellent benefits including a 401(k), bonuses, and a casual yet high-energy work environment. Jobs are located in Glendale, near downtown Los Angeles.  Send us your resume today.
 
Equal Opportunity Employer
 

Principals only please. Agency resumes are not accepted and will be considered unsolicited resumes that are not subject to placement fees.
 
 

 

 

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