General Manager/Retail Specialist

A prominent and successful national real estate company is recruiting for a General Manager/Retail Specialist to head up operations at one of its centers located in New Jersey in the greater Philadelphia region.  The General Manager will have responsibility for directing day-to-day operations at this commercial, retail, and residential property. The successful manager will work with the center’s team, effectively delegating responsibilities and implementing process improvements to increase the efficiency of the center’s operations. The General Manager will oversee all marketing, leasing and development initiatives at the center. He/she must possess the excellent interpersonal skills required to establish effective working relationships with all levels of the company as well as with landlord representatives and tenants. The General Manager is also responsible for representing the center and the company in the local community and establishing open communication with community leadership to advance center objectives. The General Manager’s ultimate goal is to ensure that all management and client objectives and standards are maintained, if not exceeded, and to foster a harmonious working environment that revolves around customer service.

Responsibilities:

• Monitors timely collection of rents
• Promotes customer traffic and sales and coordinates with marketing director in implementing marketing and events program
• Trains, supervises and leads staff
• Negotiates all renewal leases
• Monitors tenant sales and actively pursues activities to increase sales
• Works with leasing agents to establish tenant mix objectives and identifies prospective uses and tenants
• Provides financial reports to ownership
• Prepares annual Business Plan
• Authorizes purchases; audits and approves accounts payable following Business Plan guidelines
• Maintains on-site records
• Maintains appearance, cleanliness and safety of the center including vacant spaces
• Engages, monitors and coordinates activities of contract services
• Recommends and implements maintenance repairs for the project
• Recommends and implements capital improvements
• Supervises workplace safety
• Represents center in the community, including membership in community organizations
• Establishes open communication with owner representatives, tenants, vendors, community leaders and company staff
• Plans and conducts business meetings
• Coordinates and/or initiates tenant improvements
• Responds promptly in person to major emergency situations
• Administers pertinent local, state and federal laws
• Recommends legal actions and serves as liaison between ownership and legal counsel
• Improves processes related to above duties and responsibilities
• Works extended hours, including evenings and weekends, as necessary to achieve the desired results for the portfolio (particularly during special events and during the summer)

The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements

Qualifications

• Bachelor's Degree from a four year college or university preferred
• Extensive experience in management of challenging retail projects