Job Snapshot
Location:
Phoenix, AZ 85034
(
Map it!
Loading Map...
)
Industry:
Hospitality
Retail
Transportation
Job Type:
Customer Service
Experience:
Not Specified
Contact Information
Description
Advantage Rent A Car is the fastest growing independent rental car company in the United States, welcoming entrepreneurial spirits to join our team as we move our company in a new and exciting direction. If you are motivated by reward for your hard work and success, there's a place for you on our team.
We are searching for motivated, enthusiastic and results driven Customer Service Agent to join our team.
Ideal candidates enjoy interacting with customers. This individual is an "A" player with the drive and desire to become a future leader in our industry.
Core Responsibilities:
-assist customers in the following:
--> directs customers to their vehicles
--> explains rental charges
--> aids in vehicle inspection
check-ins vehicle
-->inspects vehicle for damage
-->decipher rental charges
ready line management
-->input vehicle data in computer
-->monitor vehicle status
-customer service
->effectively handle customer service issues
->problem solve/customer satisfaction
vehicle exchanges
->exchange non-movement and transfer movement vehicles
Maintain current knowledge of all products or additional services available to the customer.
Successful Customer Serve Agents earn a Competitive Salary. Along with great potential for career growth and advancement, as an employee you will be eligible to participate in our custom benefits program, which gives you the opportunity to enroll in the following available benefit plans:
- Medical -Dental
- Vision -Life Insurance
- Dependant Life Insurance - Accidental Death and Dismemberment
- Long term Disability - Health Care Flexible Spending Account
- Dependent Care Flexible Spending Account
Eligibility varies depending on your employment status. We also have some additional programs that you can participate in:
- Vacation
- Holidays
- Sick Days
- Employee Discounts
Qualifications:
- Minimum one year experience in service/sales in the travel, retail, or hospitality industry
- Must be customer focused, results driven and possess the ability to consistently produce sales
- Must be professional and promote a positive attitude among customers and peers
- Must be articulate and possess excellent verbal and written communication skills.
- Flexibility to handle multiple tasks in an organized manner
- Must be able to perform data entry and computer entry tasks.
- Must be able to work individually and within a team environment
- Must be able to effectively manage stressful and challenging situations
- Must have a valid drivers license, be 21 years of age, with an acceptable driving record
Advantage Rent A Car is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EOE M/F/D/V
CareerBuilder.com AdviceFor your
privacy and protection, when applying to a job online:
Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.
Learn More >>By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com
Terms and Conditions for use of our website. To use our website, you must agree with the
Terms and Conditions and both meet and comply with their provisions.
