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Job Description

Summary:  Leads activities for a team of Accounts Receivable supervisors and Account Receivable representatives to ensure clinic revenue is appropriately posted, billed and collected. Monitors staff progress in researching claims denied by insurance carriers, resolving enrollment issues, calculating returns, resolving correspondence issues, and all other issues that impact the clinic revenue cycle and clinic AR.   Essential Duties and Responsibilities:  Include the following. Other duties may be assigned. Assigns supervisors and staff according to operational needs Establishes and monitors team goals Reviews work completed by supervisors and staff Handles escalated issues related to clinic daily operations Effectively leads, coaches, and counsels supervisors and team members as necessary Reviews actions plans and educates supervisors and staff on proper follow up techniques Reviews daily, weekly and monthly clinic operational indicators and takes appropriate steps with PPSI staff and clinic staff to improve indicators Audits transactions posted to patient accounts as necessary Audits staff investigation into billing problems and educates when appropriate Audits adjustments when appropriate Writes CBO and Clinic Operational Procedures as necessary

Job Requirements

Preferred Education and/or Experience:  Bachelor's degree in Accounting, Health care management or Business; 10 years in leadership or supervisory experience over Practice Revenue Cycle including billing and operations. Language Skills:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups and to physicians, practice managers, clinic staff, and other employees within the organization.  Ability to effectively communicate with insurance carrier staff and vendor staff.

Job:  Business Office

Organization:  PPSI

Employee Status:  Full-time

Shift:  Day Shift

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