GCS Service is a division of Ecolab, the trusted service leader in the commercial food equipment industry. Nationwide thousands of restaurants, hotels, hospitals and schools rely on GCS Service to provide preventative maintenance, service and repair of commercial refrigeration, cooking and warewashing equipment.

The Parts Associate provides internal and external customer service and support, including parts research and ordering, sales and marketing, shipping and receiving, and inventory control for parts for commercial food service equipment used in restaurants, hotels, nursing homes, school and corporations throughout the U.S.

Main Responsibilities:

• Provide customer service and support to internal and external customers in person and over the phone.


• Conduct parts research, identification and order activities for internal and external customers


• Maintain key relationships with customers and internal departments to build knowledge and understanding of customer needs and expectations


• Perform warehouse activities in support of internal and external customer requirements


• Conduct service vehicle inventory including physical count, inventory adjustments, stock replenishment and removal of non-stock items

Basic Qualifications:

• High school diploma or equivalent


• Previous experience in customer service, parts sales/support, and/or inventory control


• Excellent verbal and written communication skills


• Strong computer skills in a Windows based environment, with the ability to learn unique and proprietary software

Preferred Qualifications:

• Demonstrated problem solving skills


• Strong organizational and time management skills including the ability to prioritize multiple tasks


• Relevant technical training and industry experience preferred


• Previous SAP experience preferred

Benefits:

Our benefits go beyond caring for your health, they also provide for your financial well being. For today, we offer medical, dental, life & accident insurance and pre-tax reimbursement accounts. For tomorrow, we help you share in Ecolab's success through a matching 401K and stock ownership opportunities. For your individual needs, we offer you a tuition reimbursement program and voluntary personal plans.

Ecolab is an Equal Opportunity / Affirmative Action Employer